The Oaks Care Home

Oak Avenue, Hindley Green, Wigan, Greater Manchester, WN2 4LZ

01942521485

Care Type

Residential Care

Inspection date

20 May 2021

Provider

The Oaks Care Home Limited

Beds

31 beds

About The Oaks Care Home

The Oaks Care Home is a residential care home in Wigan. Details of its most recent CQC inspection are set out below.

The Oaks Care Home in Hindley, Wigan, provides care for up to 31 older people, including those living with dementia. At the time of inspection, 29 residents were living at the home.

Residents told inspectors they received kind, compassionate care from staff who knew them well and treated them with respect. The home captures people's views through meetings and questionnaires, with feedback on actions taken shared via a notice board. Staff support residents to have maximum choice and control of their lives.

Source: CQC inspection report, 10 June 2021

Specialist Care

DementiaOlder peoplePhysical disabilitiesSensory impairmentsYounger adults

Fees and availability

We have not verified a current weekly fee for this home. Ask for a written quote based on the room and care needed, including any extra charges.

Check current vacancies, the admission assessment and visiting arrangements directly with the home.

Care and inspection details

Checked against the CQC register on 21 September 2026. This is a check of published information, not a visit to the home.

Registered service: Care home service without nursing
Registered capacity: 31 places — this is not a vacancy count
Registration checked: Registered · WN2 4LZ

Registered care categories

Caring for adults over 65 yrs; Caring for adults under 65 yrs; Dementia; Physical disabilities; Sensory impairment; Substance misuse problems.

These describe the registration. The home must assess whether it can meet the individual person's needs and whether a place is available.

CQC ratings in more detail

Overall rating shown by CQC: Good.

Rating report published 10 June 2021. Latest inspection date recorded: 20 May 2021.

SafePublished 27 August 2020: Good
Effective: Good
Caring: Good
Responsive: Good
Well-ledPublished 27 August 2020: Good

Read The Oaks Care Home's CQC record and reports.

Contains Care Quality Commission information under the Open Government Licence v3.0. Ratings and registration details can change after the date checked.

5 Questions to Ask on Your Visit

When visiting The Oaks Care Home, consider asking...

1.What specific dementia training do staff receive and how recently?
2.How do you support a resident who becomes distressed or confused?
3.How does the home keep a record of a resident's life history and personal preferences?
4.How do you involve families as dementia progresses and communication becomes harder?
5.What happens when a resident's dementia reaches an advanced stage?

5 Things to Look For on Your Visit

When you visit The Oaks Care Home, look out for...

1.Is the environment calm, uncluttered and easy to navigate?
2.Do staff speak to residents with patience and dignity, even if they repeat themselves?
3.Are there memory cues around the home -- photos, familiar objects, clear signage?
4.Do residents seem settled and safe, or agitated and unsupervised?
5.Is there meaningful activity happening, or are residents just sitting quietly with nothing to do?

Could the NHS fund The Oaks Care Home's fees?

The average nursing home costs £1,535 per week. That's £79,820 a year. NHS Continuing Healthcare could cover all of it. No means test, no contribution from you.

Find out if the NHS could fund these fees