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The ManseCornwall

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Rated:Requires ImprovementResidential

The Manse

15 Cargoll Road, St Newlyn East, Newquay, Cornwall, TR8 5LB
01872510844
Care Type

Residential Care

Inspection date

12 May 2023

Provider

Harris Care Ltd

Beds

23 beds

How this home compares nearby

Of 10 care homes for older people within 5 miles, 10 are rated higher by CQC, none are the same and none are lower.

1 of these nearby homes has been inspected more recently than this one.

Based on CQC ratings, updated 22 October 2026. How we compare homes | See the nearby homes

Rating history

  1. GoodMay 2016
  2. GoodDec 2018
  3. Requires ImprovementJun 2023

Rating dropped from Good to Requires Improvement in 2023.

Source: CQC inspection reports. Contains CQC data licensed under the Open Government Licence v3.0.

Costs and who runs this home

This is the only care home Harris Care Ltd runs in England.

Average care home fees in the South West: £1,170 a week for residential care and £1,472 for nursing care (2024-25 averages). Self-funders usually pay more. See our care home costs guide.

  • This home lists dementia care, which usually costs more than standard residential care. See dementia care home costs. NHS Continuing Healthcare may apply where someone's needs are primarily health needs.
  • How to pay for a care home explains the council means test, what counts as capital and the funding you can ask to be assessed for.

About The Manse

Cornwall is home to The Manse, a residential care home where older people can feel genuinely settled and looked after. The team there understands how much it means to families to find somewhere that feels right, and they work to create a warm, familiar environment for residents. With the beautiful surroundings of Cornwall close by, it can be a comforting and peaceful place to call home.

The Manse provides personal care to up to 21 older people and people living with dementia. At the time of inspection, the service was operating at full capacity with 21 residents.

People received their medicines as prescribed. However, systems and processes for managing medicines were not always effective in ensuring accurate recording. The medicines audit was not effective, and while the registered manager gave assurances about improvements, inconsistencies in documentation and audit procedures remained a concern about the overall reliability of medicines management at the service.

Source: CQC inspection report, 14 June 2023

Specialist Care

DementiaOlder people

Fees and availability

We have not verified a current weekly fee for this home. Ask for a written quote based on the room and care needed, including any extra charges.

Check current vacancies, the admission assessment and visiting arrangements directly with the home.

Care and inspection details

Checked against the CQC register on 21 September 2026. This is a check of published information, not a visit to the home.

Registered service
Care home service without nursing
Registered capacity
23 places — this is not a vacancy count
Registration checked
Registered · TR8 5LB

Registered care categories

Caring for adults over 65 yrs; Dementia.

These describe the registration. The home must assess whether it can meet the individual person's needs and whether a place is available.

CQC ratings in more detail

Overall rating shown by CQC: Requires improvement.

Rating report published 14 June 2023. Latest inspection date recorded: 12 May 2023.

Safe
Requires improvement
Effective
Good
CaringPublished 11 December 2018
Good
ResponsivePublished 11 December 2018
Good
Well-led
Requires improvement

Questions prompted by these ratings

  • Safe: What changes have been made to medicines, staffing and safeguarding since this rating?
  • Well-led: What has changed in management, checks and oversight since this rating?

These are questions for your visit, not a claim about conditions today.

Read The Manse's CQC record and reports.

Contains Care Quality Commission information under the Open Government Licence v3.0. Ratings and registration details can change after the date checked.

5 Questions to Ask on Your Visit

When visiting The Manse, consider asking...

  1. 1.What specific dementia training do staff receive and how recently?
  2. 2.How do you support a resident who becomes distressed or confused?
  3. 3.How does the home keep a record of a resident's life history and personal preferences?
  4. 4.How do you involve families as dementia progresses and communication becomes harder?
  5. 5.What happens when a resident's dementia reaches an advanced stage?

5 Things to Look For on Your Visit

When you visit The Manse, look out for...

  1. 1.Is the environment calm, uncluttered and easy to navigate?
  2. 2.Do staff speak to residents with patience and dignity, even if they repeat themselves?
  3. 3.Are there memory cues around the home -- photos, familiar objects, clear signage?
  4. 4.Do residents seem settled and safe, or agitated and unsupervised?
  5. 5.Is there meaningful activity happening, or are residents just sitting quietly with nothing to do?

Could the NHS fund The Manse's fees?

The average nursing home costs £1,535 per week. That's £79,820 a year. NHS Continuing Healthcare could cover all of it. No means test, no contribution from you.

Location

15 Cargoll Road, St Newlyn East, Newquay, Cornwall, TR8 5LB

CQC Logo

The Manse

CQC overall rating

Requires Improvement

Inspection date: 12 May 2023

View full inspection report
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