The Manor House Nursing Home

The Manor House Nursing Home is a nursing home providing personal and nursing care, including support for people who experience distressed behaviour. The CQC carried out a focused review after concerns were raised about incident management and safeguarding, but found no evidence of neglect or poor handling of incidents. The service remains rated Good overall.

People and relatives told inspectors they felt safe, well supported, and able to access health services when needed. Staffing levels were considered sufficient and leadership was viewed positively. However, the CQC found gaps in auditing systems and some care plans that had not been updated to reflect people's current needs.