The Lodge Care Home

5 Broad Street, Hemel Hempstead, Hertfordshire, HP2 5BW

01442244722

Care Type

Residential Care

Assessment date

18 May 2026

Provider

B & M Investments Limited

Beds

45 beds

About The Lodge Care Home

The Lodge Care Home is a residential care home located in Hertfordshire, East of England. Its registered care categories include dementia, older people, and younger adults. The home has 45 beds. CQC records an overall rating of Good, published in June 2026. The home is operated by B & M Investments Limited.

Specialist Care

DementiaOlder peopleYounger adults

Fees and availability

We have not verified a current weekly fee for this home. Ask for a written quote based on the room and care needed, including any extra charges.

Check current vacancies, the admission assessment and visiting arrangements directly with the home.

Care and inspection details

Checked against the CQC register on 21 September 2026. This is a check of published information, not a visit to the home.

Registered service: Care home service without nursing
Registered capacity: 45 places — this is not a vacancy count
Registration checked: Registered · HP2 5BW

Registered care categories

Caring for adults over 65 yrs; Caring for adults under 65 yrs; Dementia.

These describe the registration. The home must assess whether it can meet the individual person's needs and whether a place is available.

CQC ratings in more detail

Overall rating shown by CQC: Good.

Assessment published 11 June 2026. Assessment date recorded: 18 May 2026.

Read CQC's assessment overview

The following is CQC's published account of its assessment, published 11 June 2026. References to “we” mean CQC. It describes findings at that time.

Date of assessment: 14 May to 20 May 2026.
The Lodge Care Home is a care home supporting older people, including people living with dementia. There were 34 people living at the service at the time of our assessment.
Although we rated this service Good overall, we identified areas where improvements were needed. Systems to monitor and ensure safe and effective care delivery were not always fully effective. We found concerns in relation to medicines management, environmental safety, care planning and the management of health risks. The provider was responsive to our concerns and took, or planned, prompt action to address these areas.
However, staff demonstrated a good understanding of people’s needs and we observed kind, respectful care. There were effective working relationships within the staff team, and leaders promoted a positive and supportive culture. A staff member said, “The home has a warm and welcoming atmosphere.” Staff felt able to raise concerns and described the management team as approachable.

Safe: Requires Improvement
Effective: Good
Caring: Good
Responsive: Good
Well-led: Good

Questions prompted by these ratings

Safe: What changes have been made to medicines, staffing and safeguarding since this rating?

These are questions for your visit, not a claim about conditions today.

Read The Lodge Care Home's CQC record and reports.

Contains Care Quality Commission information under the Open Government Licence v3.0. Ratings and registration details can change after the date checked.

5 Questions to Ask on Your Visit

When visiting The Lodge Care Home, consider asking...

1.What specific dementia training do staff receive and how recently?
2.How do you support a resident who becomes distressed or confused?
3.How does the home keep a record of a resident's life history and personal preferences?
4.How do you involve families as dementia progresses and communication becomes harder?
5.What happens when a resident's dementia reaches an advanced stage?

5 Things to Look For on Your Visit

When you visit The Lodge Care Home, look out for...

1.Is the environment calm, uncluttered and easy to navigate?
2.Do staff speak to residents with patience and dignity, even if they repeat themselves?
3.Are there memory cues around the home -- photos, familiar objects, clear signage?
4.Do residents seem settled and safe, or agitated and unsupervised?
5.Is there meaningful activity happening, or are residents just sitting quietly with nothing to do?

Could the NHS fund The Lodge Care Home's fees?

The average nursing home costs £1,535 per week. That's £79,820 a year. NHS Continuing Healthcare could cover all of it. No means test, no contribution from you.

Find out if the NHS could fund these fees