Walsingham Support - 1 Ashley Close

Walsingham Support - 1 Ashley Close is a residential care home providing support to a small number of people with a learning disability and autistic people. The CQC rated the service Requires Improvement overall, finding continued breaches relating to safe care, staffing and governance, with risks to people not properly assessed and care plans lacking key information.

Inspectors found people were not always treated with dignity, particularly by agency staff, and there were not enough staff to support outings and activities people valued. Relatives said staff were kind, but raised concerns about agency use and management changes, though some felt improvements had begun under the new registered manager.