Cherry Tree Manor

8 Great Road, Adeyfield, Hemel Hempstead, Hertfordshire, HP2 5LB

01442217621

Care Type

Residential Care

Assessment date

20 July 2025

Provider

Oak Care Limited

Beds

58 beds

About Cherry Tree Manor

Cherry Tree Manor is a residential care home in Hertfordshire, providing accommodation and personal care for women. Further details on the service can be found in the findings below.

Cherry Tree Manor is a care home providing accommodation and personal care for up to 58 women, with 36 people living there at the time of the assessment. The CQC rated it Requires Improvement overall, finding that medicines were not always managed safely and risk assessments lacked enough detail to guide staff caring for people with specific health conditions. The provider had begun an action plan to address concerns raised by the local authority.

Despite these shortfalls, inspectors found a warm, well-maintained home where staff were kind, dedicated and knew people well. Residents and relatives described staff as caring and compassionate, and the food, garden and personalised rooms were praised.

Source: CQC assessment, 11 November 2025

Specialist Care

DementiaOlder peoplePhysical disabilities

Fees and availability

We have not verified a current weekly fee for this home. Ask for a written quote based on the room and care needed, including any extra charges.

Check current vacancies, the admission assessment and visiting arrangements directly with the home.

Care and inspection details

Checked against the CQC register on 20 September 2026. This is a check of published information, not a visit to the home.

Registered service: Care home service without nursing
Registered capacity: 58 places — this is not a vacancy count
Registration checked: Registered · HP2 5LB

Registered care categories

Caring for adults over 65 yrs; Dementia; Physical disabilities.

These describe the registration. The home must assess whether it can meet the individual person's needs and whether a place is available.

CQC ratings in more detail

Overall rating shown by CQC: Requires Improvement.

Assessment published 11 November 2025. Assessment date recorded: 20 July 2025.

Read CQC's assessment overview

The following is CQC's published account of its assessment, published 11 November 2025. References to “we” mean CQC. It describes findings at that time.

Cherry Tree manor is a care home providing accommodation and personal care to a maximum of 58 people. This is a woman only service and at the time of the assessment there were 36 people living at the home.
The registered manager and staff were dedicated to providing care and support to people. As a team they were passionate about providing good care and ensuring people were happy living at the home.
At this assessment we identified medicines were not always managed safely, and risk assessments about specific health conditions did not always have enough information to provide staff with sufficient information to care for people. However, staff knew people well and had excellent knowledge to reduce the risk of harm. The local authority had recently carried out an assessment of care and had identified concerns, as a result the registered manager and the owner had developed an action plan, and they were starting to address the concerns identified.
The provider was working to implement a new care planning process, and the home was starting to embed a new process for managing accidents and incidents to ensure actions were recorded with sufficient detail.
The environment was well maintained and there was an ongoing programme of works scheduled to ensure the home was maintained to the best standard.
There were procedures to help make sure staff employed were suitable and had the skills and knowledge they needed. These included recruitment checks, regular training and supervision.
The culture within the service was a home away from home and people told us it felt like this. Overwhelmingly, staff and people spoke about the dedication shown by the registered manager to ensure people were enjoying living at the home.
People were supported to have maximum choice and control of their lives and staff supported them in the least restrictive way possible. People’s diversity was respected, and the team knew people well, if extra care or support was needed and when people’s needs changed this was done with compassion and kindness.

Safe: Requires Improvement
Effective: Good
Caring: Good
Responsive: Good
Well-led: Requires Improvement

Questions prompted by these ratings

Safe: What changes have been made to medicines, staffing and safeguarding since this rating?
Well-led: What has changed in management, checks and oversight since this rating?

These are questions for your visit, not a claim about conditions today.

Read Cherry Tree Manor's CQC record and reports.

Contains Care Quality Commission information under the Open Government Licence v3.0. Ratings and registration details can change after the date checked.

5 Questions to Ask on Your Visit

When visiting Cherry Tree Manor, consider asking...

1.What specific dementia training do staff receive and how recently?
2.How do you support a resident who becomes distressed or confused?
3.How does the home keep a record of a resident's life history and personal preferences?
4.How do you involve families as dementia progresses and communication becomes harder?
5.What happens when a resident's dementia reaches an advanced stage?

5 Things to Look For on Your Visit

When you visit Cherry Tree Manor, look out for...

1.Is the environment calm, uncluttered and easy to navigate?
2.Do staff speak to residents with patience and dignity, even if they repeat themselves?
3.Are there memory cues around the home -- photos, familiar objects, clear signage?
4.Do residents seem settled and safe, or agitated and unsupervised?
5.Is there meaningful activity happening, or are residents just sitting quietly with nothing to do?

Could the NHS fund Cherry Tree Manor's fees?

The average nursing home costs £1,535 per week. That's £79,820 a year. NHS Continuing Healthcare could cover all of it. No means test, no contribution from you.

Find out if the NHS could fund these fees