The Laurels

43 Salisbury Road, Harrow, Middlesex, HA1 1NU

02088614320

Care Type

Residential Care

Inspection date

13 September 2023

Provider

Mrs M Mitchell

Beds

11 beds

About The Laurels

The Laurels is a residential care home in Harrow, providing personal care for older people, some of whom live with dementia. Further details from the Care Quality Commission's most recent inspection are set out below.

The Laurels provides residential care and personal care to up to 11 older people, some of whom live with dementia. At inspection, there were 10 people using the service. Staff numbers were adequate and knowledgeable about the people they supported, with the right skills and experience to deliver effective care.

People told inspectors they felt safe receiving the service.

The home had policies and systems in place to protect people from harm and abuse. Risks had been identified for both residents and staff, and medicines were administered following best practice standards.

Source: CQC inspection report, 26 September 2023

Specialist Care

DementiaOlder people

Fees and availability

We have not verified a current weekly fee for this home. Ask for a written quote based on the room and care needed, including any extra charges.

Check current vacancies, the admission assessment and visiting arrangements directly with the home.

Care and inspection details

Checked against the CQC register on 21 September 2026. This is a check of published information, not a visit to the home.

Registered service: Care home service without nursing
Registered capacity: 11 places — this is not a vacancy count
Registration checked: Registered · HA1 1NU

Registered care categories

Caring for adults over 65 yrs; Dementia.

These describe the registration. The home must assess whether it can meet the individual person's needs and whether a place is available.

CQC ratings in more detail

Overall rating shown by CQC: Good.

Rating report published 26 September 2023. Latest inspection date recorded: 13 September 2023.

Safe: Good
Effective: Good
CaringPublished 18 December 2018: Good
ResponsivePublished 18 December 2018: Good
Well-led: Good

Read The Laurels's CQC record and reports.

Contains Care Quality Commission information under the Open Government Licence v3.0. Ratings and registration details can change after the date checked.

5 Questions to Ask on Your Visit

When visiting The Laurels, consider asking...

1.What specific dementia training do staff receive and how recently?
2.How do you support a resident who becomes distressed or confused?
3.How does the home keep a record of a resident's life history and personal preferences?
4.How do you involve families as dementia progresses and communication becomes harder?
5.What happens when a resident's dementia reaches an advanced stage?

5 Things to Look For on Your Visit

When you visit The Laurels, look out for...

1.Is the environment calm, uncluttered and easy to navigate?
2.Do staff speak to residents with patience and dignity, even if they repeat themselves?
3.Are there memory cues around the home -- photos, familiar objects, clear signage?
4.Do residents seem settled and safe, or agitated and unsupervised?
5.Is there meaningful activity happening, or are residents just sitting quietly with nothing to do?

Could the NHS fund The Laurels's fees?

The average nursing home costs £1,535 per week. That's £79,820 a year. NHS Continuing Healthcare could cover all of it. No means test, no contribution from you.

Find out if the NHS could fund these fees