The Hollins Residential Care Home

260 Congleton Road, Butt-Lane, Talke, Stoke On Trent, Staffordshire, ST7 1LW

Care Type

Residential Care

Inspection date

7 November 2019

Provider

Mrs Dorothy Woodcock

Beds

2 beds

Rating history

Requires ImprovementJan 2016
GoodMay 2017
GoodDec 2019

Improved from Requires Improvement to Good in 2017.

Source: CQC inspection reports. Contains CQC data licensed under the Open Government Licence v3.0.

Costs and who runs this home

This is the only care home Mrs Dorothy Woodcock runs in England.

How to pay for a care home explains the council means test, what counts as capital and the funding you can ask to be assessed for.

About The Hollins Residential Care Home

The Hollins is a small residential care home in Staffordshire, providing personal care to people with learning disabilities. Full details from the Care Quality Commission's most recent inspection are set out below.

The Hollins provides personal care to people with learning disabilities, supporting up to two residents at a time. During the inspection, one person was receiving care at the home. The service is designed to enable residents to live full, meaningful lives with control, choice, and independence.

Staff deliver planned, person-centred support tailored to individual needs, ensuring care is appropriate and inclusive for each resident.

Source: CQC inspection report, 17 December 2019

Specialist Care

Learning disabilities

Fees and availability

We have not verified a current weekly fee for this home. Ask for a written quote based on the room and care needed, including any extra charges.

Check current vacancies, the admission assessment and visiting arrangements directly with the home.

Care and inspection details

Checked against the CQC register on 21 September 2026. This is a check of published information, not a visit to the home.

Registered service: Care home service without nursing
Registered capacity: 2 places — this is not a vacancy count
Registration checked: Registered · ST7 1LW

Registered care categories

Learning disabilities.

These describe the registration. The home must assess whether it can meet the individual person's needs and whether a place is available.

CQC ratings in more detail

Overall rating shown by CQC: Good.

Rating report published 17 December 2019. Latest inspection date recorded: 7 November 2019.

Safe: Good
Effective: Good
Caring: Good
Responsive: Good
Well-led: Requires improvement

Questions prompted by these ratings

Well-led: What has changed in management, checks and oversight since this rating?

These are questions for your visit, not a claim about conditions today.

Read The Hollins Residential Care Home's CQC record and reports.

Contains Care Quality Commission information under the Open Government Licence v3.0. Ratings and registration details can change after the date checked.

5 Questions to Ask on Your Visit

When visiting The Hollins Residential Care Home, consider asking...

1.What happens if my relative's care needs increase significantly -- will they have to move?
2.How do you handle concerns or complaints from families?
3.What does the monthly fee cover and what will cost extra?
4.How do you keep families informed about their relative's day-to-day wellbeing?
5.What happens if my relative is unhappy here?

5 Things to Look For on Your Visit

When you visit The Hollins Residential Care Home, look out for...

1.Do staff greet residents by name and stop to chat?
2.Are residents dressed, up and occupied, or sitting alone in front of a TV?
3.Does the home smell fresh and feel clean without being clinical?
4.Do residents look comfortable and at ease, or anxious and withdrawn?
5.Does the manager answer your questions openly or deflect?

Could the NHS fund The Hollins Residential Care Home's fees?

The average nursing home costs £1,535 per week. That's £79,820 a year. NHS Continuing Healthcare could cover all of it. No means test, no contribution from you.

Find out if the NHS could fund these fees