The Hollies

The Hamlet, South Normanton, Derbyshire, DE55 2JA

01773580872

Care Type

Residential Care

Inspection date

23 July 2019

Provider

Prime Life Limited

Beds

23 beds

Rating history

GoodMar 2017
GoodSept 2019

Rated Good at every inspection since 2017.

Source: CQC inspection reports. Contains CQC data licensed under the Open Government Licence v3.0.

Costs and who runs this home

Run by Prime Life Limited, which runs 55 care homes in England: 43 rated Good, 9 Requires Improvement, 1 Inadequate and 2 not yet rated.

How to pay for a care home explains the council means test, what counts as capital and the funding you can ask to be assessed for.

About The Hollies

The Hollies is a residential care home in Derbyshire providing support for people with mental ill health. The findings from the most recent CQC inspection are set out below.

The Hollies provides accommodation for up to 23 people with mental ill health, and was at full capacity at the time of inspection. Staff had developed positive and friendly relationships with residents and demonstrated detailed knowledge of people's individual needs, preferences and interests.

Care plans and risk assessments were personalised and clearly outlined how each person wished to be supported. Residents received help to maintain balanced diets and were able to access other health care services when needed.

Source: CQC inspection report, 18 September 2019

Specialist Care

Mental healthYounger adults

Fees and availability

We have not verified a current weekly fee for this home. Ask for a written quote based on the room and care needed, including any extra charges.

Check current vacancies, the admission assessment and visiting arrangements directly with the home.

Care and inspection details

Checked against the CQC register on 21 September 2026. This is a check of published information, not a visit to the home.

Registered service: Care home service without nursing
Registered capacity: 23 places — this is not a vacancy count
Registration checked: Registered · DE55 2JA

Registered care categories

Caring for adults under 65 yrs; Mental health conditions.

These describe the registration. The home must assess whether it can meet the individual person's needs and whether a place is available.

CQC ratings in more detail

Overall rating shown by CQC: Good.

Rating report published 18 September 2019. Latest inspection date recorded: 23 July 2019.

Safe: Good
Effective: Good
Caring: Good
Responsive: Good
Well-led: Good

Read The Hollies's CQC record and reports.

Contains Care Quality Commission information under the Open Government Licence v3.0. Ratings and registration details can change after the date checked.

5 Questions to Ask on Your Visit

When visiting The Hollies, consider asking...

1.What happens if my relative's care needs increase significantly -- will they have to move?
2.How do you handle concerns or complaints from families?
3.What does the monthly fee cover and what will cost extra?
4.How do you keep families informed about their relative's day-to-day wellbeing?
5.What happens if my relative is unhappy here?

5 Things to Look For on Your Visit

When you visit The Hollies, look out for...

1.Do staff greet residents by name and stop to chat?
2.Are residents dressed, up and occupied, or sitting alone in front of a TV?
3.Does the home smell fresh and feel clean without being clinical?
4.Do residents look comfortable and at ease, or anxious and withdrawn?
5.Does the manager answer your questions openly or deflect?

Could the NHS fund The Hollies's fees?

The average nursing home costs £1,535 per week. That's £79,820 a year. NHS Continuing Healthcare could cover all of it. No means test, no contribution from you.

Find out if the NHS could fund these fees