The Hayes

Culverhayes, Long Street, Sherborne, DT9 3ED

01935814043

Care Type

Residential Care

CQC rating published

7 April 2020

Provider

Care Dorset Limited

Beds

50 beds

How this home compares nearby

Of 5 care homes for older people within 5 miles, 1 is rated higher by CQC, 4 are the same and none are lower.

4 of these nearby homes have been inspected more recently than this one.

Based on CQC ratings, updated 22 October 2026. How we compare homes | See the nearby homes

Rating history

GoodJun 2017
GoodApr 2020

Rated Good at every inspection since 2017.

Source: CQC inspection reports. Contains CQC data licensed under the Open Government Licence v3.0.

Costs and who runs this home

Run by Care Dorset Limited, which runs 6 care homes in England: 4 rated Good, 1 Requires Improvement and 1 not yet rated.

Average care home fees in the South West: £1,170 a week for residential care and £1,472 for nursing care (2024-25 averages). Self-funders usually pay more. See our care home costs guide.

This home lists dementia care, which usually costs more than standard residential care. See dementia care home costs. NHS Continuing Healthcare may apply where someone's needs are primarily health needs.
How to pay for a care home explains the council means test, what counts as capital and the funding you can ask to be assessed for.

About The Hayes

The Hayes is a 50-bed residential care home located on Long Street in Sherborne, Dorset. Operated by Care Dorset Limited, it provides care for a diverse range of residents including older people, younger adults, and those with dementia, mental health conditions, physical disabilities, and sensory impairments.

The home received a Good rating from the Care Quality Commission following its most recent inspection in April 2020. Its location in the market town of Sherborne provides access to local amenities whilst remaining within the South West region.

The facility's broad specialism across multiple care needs means it supports residents with varying levels of complexity, from age-related care to condition-specific support. The 50-bed capacity positions it as a medium-sized home within the care sector.

Specialist Care

DementiaMental healthOlder peoplePhysical disabilitiesSensory impairmentsYounger adults

5 Questions to Ask on Your Visit

When visiting The Hayes, consider asking...

1.What specific dementia training do staff receive and how recently?
2.How do you support a resident who becomes distressed or confused?
3.How does the home keep a record of a resident's life history and personal preferences?
4.How do you involve families as dementia progresses and communication becomes harder?
5.What happens when a resident's dementia reaches an advanced stage?

5 Things to Look For on Your Visit

When you visit The Hayes, look out for...

1.Is the environment calm, uncluttered and easy to navigate?
2.Do staff speak to residents with patience and dignity, even if they repeat themselves?
3.Are there memory cues around the home -- photos, familiar objects, clear signage?
4.Do residents seem settled and safe, or agitated and unsupervised?
5.Is there meaningful activity happening, or are residents just sitting quietly with nothing to do?

Could the NHS fund The Hayes's fees?

The average nursing home costs £1,535 per week. That's £79,820 a year. NHS Continuing Healthcare could cover all of it. No means test, no contribution from you.

Find out if the NHS could fund these fees