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The HavenLincolnshire

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Rated:GoodResidential

The Haven

White House Lane, Boston, Lincolnshire, PE21 0BE
01205345005
Care Type

Residential Care

Inspection date

10 November 2021

Provider

Black Swan International Limited

Beds

38 beds

How this home compares nearby

Of 12 care homes for older people within 5 miles, none are rated higher by CQC, 10 are the same and 2 are lower.

3 of these nearby homes have been inspected more recently than this one.

Based on CQC ratings, updated 21 October 2026. How we compare homes | See the nearby homes

Rating history

  1. GoodJan 2022

First inspected by CQC in 2022, rated Good.

Source: CQC inspection reports. Contains CQC data licensed under the Open Government Licence v3.0.

Costs and who runs this home

Run by Black Swan International Limited, which runs 23 care homes in England: 3 rated Outstanding, 19 Good and 1 not yet rated.

Average care home fees in the East Midlands: £958 a week for residential care and £1,250 for nursing care (2024-25 averages). Self-funders usually pay more. See our care home costs guide.

  • This home lists dementia care, which usually costs more than standard residential care. See dementia care home costs. NHS Continuing Healthcare may apply where someone's needs are primarily health needs.
  • How to pay for a care home explains the council means test, what counts as capital and the funding you can ask to be assessed for.

About The Haven

The Haven is a residential care home in Lincolnshire, providing personal care for older adults. Details of the CQC's most recent findings are set out below.

The Haven is a residential care home providing personal care for up to 36 people aged 65 and over, currently accommodating 23 residents. The home operates from a purpose-built single-storey building designed to support older adults.

Staff support residents to maintain maximum choice and control over their lives, implementing care practices that are least restrictive and aligned with residents' best interests. The home's policies and systems reinforce this approach to person-centred care. Care plans are comprehensive, containing detailed information about each person's needs and enabling staff to provide appropriate support.

The home identifies potential risks to residents and develops tailored care plans to keep people safe.

Source: CQC inspection report, 8 January 2022

Specialist Care

DementiaOlder people

Fees and availability

We have not verified a current weekly fee for this home. Ask for a written quote based on the room and care needed, including any extra charges.

Check current vacancies, the admission assessment and visiting arrangements directly with the home.

Care and inspection details

Checked against the CQC register on 21 September 2026. This is a check of published information, not a visit to the home.

Registered service
Care home service without nursing
Registered capacity
38 places — this is not a vacancy count
Registration checked
Registered · PE21 0BE

Registered care categories

Caring for adults over 65 yrs; Dementia.

These describe the registration. The home must assess whether it can meet the individual person's needs and whether a place is available.

CQC ratings in more detail

Overall rating shown by CQC: Good.

Rating report published 8 January 2022. Latest inspection date recorded: 10 November 2021.

Safe
Good
Effective
Good
Caring
Good
Responsive
Good
Well-led
Good

Read The Haven's CQC record and reports.

Contains Care Quality Commission information under the Open Government Licence v3.0. Ratings and registration details can change after the date checked.

5 Questions to Ask on Your Visit

When visiting The Haven, consider asking...

  1. 1.What specific dementia training do staff receive and how recently?
  2. 2.How do you support a resident who becomes distressed or confused?
  3. 3.How does the home keep a record of a resident's life history and personal preferences?
  4. 4.How do you involve families as dementia progresses and communication becomes harder?
  5. 5.What happens when a resident's dementia reaches an advanced stage?

5 Things to Look For on Your Visit

When you visit The Haven, look out for...

  1. 1.Is the environment calm, uncluttered and easy to navigate?
  2. 2.Do staff speak to residents with patience and dignity, even if they repeat themselves?
  3. 3.Are there memory cues around the home -- photos, familiar objects, clear signage?
  4. 4.Do residents seem settled and safe, or agitated and unsupervised?
  5. 5.Is there meaningful activity happening, or are residents just sitting quietly with nothing to do?

Could the NHS fund The Haven's fees?

The average nursing home costs £1,535 per week. That's £79,820 a year. NHS Continuing Healthcare could cover all of it. No means test, no contribution from you.

Location

White House Lane, Boston, Lincolnshire, PE21 0BE

CQC Logo

The Haven

CQC overall rating

Good

Inspection date: 10 November 2021

View full inspection report
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