The Grove

Kensington, Ayton Street, Newcastle Upon Tyne, Tyne And Wear, NE6 2DB

07736195362

Care Type

Residential Care

Inspection date

27 November 2023

Provider

Flexible Support Options Limited

Beds

2 beds

About The Grove

The Grove is a small residential care home in Newcastle upon Tyne, providing personal care for people with a learning disability. Further details on the service can be found in the CQC findings below.

The Grove is a residential care home providing personal care for up to 2 people with a learning disability, currently supporting 1 resident. Located on the lower ground floor of a larger care home operated by a different provider, the service is designed to offer personalised support tailored to individual needs. The home focuses on enabling residents to maintain respect, dignity, choice and independence while supporting their access to local communities.

Source: CQC inspection report, 4 January 2024

Specialist Care

Learning disabilities

Fees and availability

We have not verified a current weekly fee for this home. Ask for a written quote based on the room and care needed, including any extra charges.

Check current vacancies, the admission assessment and visiting arrangements directly with the home.

Care and inspection details

Checked against the CQC register on 21 September 2026. This is a check of published information, not a visit to the home.

Registered service: Care home service without nursing
Registered capacity: 2 places — this is not a vacancy count
Registration checked: Registered · NE6 2DB

Registered care categories

Learning disabilities.

These describe the registration. The home must assess whether it can meet the individual person's needs and whether a place is available.

CQC ratings in more detail

Overall rating shown by CQC: Good.

Rating report published 4 January 2024. Latest inspection date recorded: 27 November 2023.

Safe: Requires improvement
EffectivePublished 2 May 2018: Good
CaringPublished 2 May 2018: Good
ResponsivePublished 2 May 2018: Good
Well-led: Good

Questions prompted by these ratings

Safe: What changes have been made to medicines, staffing and safeguarding since this rating?

These are questions for your visit, not a claim about conditions today.

Read The Grove's CQC record and reports.

Contains Care Quality Commission information under the Open Government Licence v3.0. Ratings and registration details can change after the date checked.

5 Questions to Ask on Your Visit

When visiting The Grove, consider asking...

1.What happens if my relative's care needs increase significantly -- will they have to move?
2.How do you handle concerns or complaints from families?
3.What does the monthly fee cover and what will cost extra?
4.How do you keep families informed about their relative's day-to-day wellbeing?
5.What happens if my relative is unhappy here?

5 Things to Look For on Your Visit

When you visit The Grove, look out for...

1.Do staff greet residents by name and stop to chat?
2.Are residents dressed, up and occupied, or sitting alone in front of a TV?
3.Does the home smell fresh and feel clean without being clinical?
4.Do residents look comfortable and at ease, or anxious and withdrawn?
5.Does the manager answer your questions openly or deflect?

Could the NHS fund The Grove's fees?

The average nursing home costs £1,535 per week. That's £79,820 a year. NHS Continuing Healthcare could cover all of it. No means test, no contribution from you.

Find out if the NHS could fund these fees