The Elms Residential Care Home

The Elms Residential Care Home provides accommodation and personal care for up to 27 people, with 22 people living there at the time of assessment. The CQC found people felt safe and well cared for, with kind, attentive staff and medicines managed reliably. Relatives praised good communication and a responsive, problem-solving approach from the team.

Inspectors found the provider had addressed previous concerns and was no longer in breach of regulations relating to safe care and governance. However, some quality checks still needed to be more robust to spot areas for improvement, meaning leadership was rated as requiring improvement while other areas were rated good.