The Elms Residential Care Home

5 Main Street, Clifton-upon-Dunsmore, Rugby, Warwickshire, CV23 0BH

01788536701

Care Type

Residential Care

Assessment date

5 September 2024

Provider

Crosscrown Limited

Beds

27 beds

About The Elms Residential Care Home

The Elms Residential Care Home is a residential care home in Warwickshire. Details of the CQC's most recent findings are set out below.

The Elms Residential Care Home provides accommodation and personal care for up to 27 people, with 22 people living there at the time of assessment. The CQC found people felt safe and well cared for, with kind, attentive staff and medicines managed reliably. Relatives praised good communication and a responsive, problem-solving approach from the team.

Inspectors found the provider had addressed previous concerns and was no longer in breach of regulations relating to safe care and governance. However, some quality checks still needed to be more robust to spot areas for improvement, meaning leadership was rated as requiring improvement while other areas were rated good.

Source: CQC assessment, 13 November 2024

Specialist Care

DementiaOlder peoplePhysical disabilitiesSensory impairments

Fees and availability

We have not verified a current weekly fee for this home. Ask for a written quote based on the room and care needed, including any extra charges.

Check current vacancies, the admission assessment and visiting arrangements directly with the home.

Care and inspection details

Checked against the CQC register on 21 September 2026. This is a check of published information, not a visit to the home.

Registered service: Care home service without nursing
Registered capacity: 27 places — this is not a vacancy count
Registration checked: Registered · CV23 0BH

Registered care categories

Caring for adults over 65 yrs; Dementia; Physical disabilities; Sensory impairment.

These describe the registration. The home must assess whether it can meet the individual person's needs and whether a place is available.

CQC ratings in more detail

Overall rating shown by CQC: Good.

Assessment published 13 November 2024. Assessment date recorded: 5 September 2024.

Read CQC's assessment overview

The following is CQC's published account of its assessment, published 13 November 2024. References to “we” mean CQC. It describes findings at that time.

Date of assessment : 10 September 2024 to 20 September 2024. The Elms Residential Care Home is a residential care home providing accommodation for persons who require nursing or personal care. It is registered to provide care for up to 27 people. At the time of our assessment there were 22 people living in the home. During the assessment we spoke with people who lived at the service, their relatives, staff, the registered manager and representatives from other partner organisations. We looked at care plans, recruitment files and quality assurance records. We found action had been taken to address issues identified at our last inspection and the provider was no longer in breach of the regulations in relation to safe care and treatment and good governance. However, some checks needed to be more robust to identify further areas for development and improvement. Staff were very positive about the culture within the home and described the registered manager as being knowledgeable, supportive and open to feedback and suggestions. The registered manager was enthusiastic and committed to improving checking systems and working with the staff team to achieve this.

Safe: Good
Effective: Good
Caring: Good
Responsive: Good
Well-led: Requires Improvement

Questions prompted by these ratings

Well-led: What has changed in management, checks and oversight since this rating?

These are questions for your visit, not a claim about conditions today.

Read The Elms Residential Care Home's CQC record and reports.

Contains Care Quality Commission information under the Open Government Licence v3.0. Ratings and registration details can change after the date checked.

5 Questions to Ask on Your Visit

When visiting The Elms Residential Care Home, consider asking...

1.What specific dementia training do staff receive and how recently?
2.How do you support a resident who becomes distressed or confused?
3.How does the home keep a record of a resident's life history and personal preferences?
4.How do you involve families as dementia progresses and communication becomes harder?
5.What happens when a resident's dementia reaches an advanced stage?

5 Things to Look For on Your Visit

When you visit The Elms Residential Care Home, look out for...

1.Is the environment calm, uncluttered and easy to navigate?
2.Do staff speak to residents with patience and dignity, even if they repeat themselves?
3.Are there memory cues around the home -- photos, familiar objects, clear signage?
4.Do residents seem settled and safe, or agitated and unsupervised?
5.Is there meaningful activity happening, or are residents just sitting quietly with nothing to do?

Could the NHS fund The Elms Residential Care Home's fees?

The average nursing home costs £1,535 per week. That's £79,820 a year. NHS Continuing Healthcare could cover all of it. No means test, no contribution from you.

Find out if the NHS could fund these fees