The Close Care Home

The Close provides personal and nursing care to 65 people in one adapted building with capacity for up to 90. The service supports older people and young adults, some living with dementia and physical disabilities across four distinct areas. Inspectors found clear processes in place for managing blood thinning medicines through a multidisciplinary team approach, with risks properly controlled.

The service maintains adequate staffing levels to meet people's needs, with call bells answered promptly and staff not appearing rushed. Staff confirmed they have sufficient colleagues to support residents effectively, and rotas consistently meet planned staffing levels despite reliance on agency workers.