The Chase Care Centre

4 Printers Avenue, Off Whippendell Road, Watford, Hertfordshire, WD18 7QR

01923232307

Care Type

Nursing Care

Inspection date

12 August 2021

Provider

Healthcare Homes (LSC) Limited

Beds

110 beds

About The Chase Care Centre

The Chase Care Centre is a nursing home in Hertfordshire, providing accommodation and nursing care for adults with a range of complex health and care needs. Further details on how the service performs are set out in the CQC findings below.

The Chase Care Centre provides accommodation, personal and nursing care for up to 110 people aged 18 and over with complex health and care needs. The service is divided across three floors within six separate units and supports people with acquired brain injuries, mental health needs, physical disabilities, and dementia. At the time of inspection, 109 people were living at the service.

People and relatives told inspectors they felt safe. Staff were trained and knowledgeable in safeguarding, and risks to health, safety and wellbeing were identified, assessed and reviewed regularly. Medicines were managed safely and strong infection prevention and control procedures were followed.

The service analysed incidents and accidents to drive improvements, and staff were recruited safely with all relevant pre-employment checks completed.

Source: CQC inspection report, 9 September 2021

Specialist Care

DementiaOlder peopleYounger adults

Fees and availability

We have not verified a current weekly fee for this home. Ask for a written quote based on the room and care needed, including any extra charges.

Check current vacancies, the admission assessment and visiting arrangements directly with the home.

Care and inspection details

Checked against the CQC register on 21 September 2026. This is a check of published information, not a visit to the home.

Registered service: Care home service with nursing
Registered capacity: 110 places — this is not a vacancy count
Registration checked: Registered · WD18 7QR

Registered care categories

Caring for adults over 65 yrs; Caring for adults under 65 yrs; Dementia.

These describe the registration. The home must assess whether it can meet the individual person's needs and whether a place is available.

CQC ratings in more detail

Overall rating shown by CQC: Good.

Rating report published 9 September 2021. Latest inspection date recorded: 12 August 2021.

Safe: Good
EffectivePublished 15 January 2020: Good
CaringPublished 15 January 2020: Good
ResponsivePublished 15 January 2020: Good
Well-led: Good

Read The Chase Care Centre's CQC record and reports.

Contains Care Quality Commission information under the Open Government Licence v3.0. Ratings and registration details can change after the date checked.

5 Questions to Ask on Your Visit

When visiting The Chase Care Centre, consider asking...

1.What specific dementia training do staff receive and how recently?
2.How do you support a resident who becomes distressed or confused?
3.How does the home keep a record of a resident's life history and personal preferences?
4.How do you involve families as dementia progresses and communication becomes harder?
5.What happens when a resident's dementia reaches an advanced stage?

5 Things to Look For on Your Visit

When you visit The Chase Care Centre, look out for...

1.Is the environment calm, uncluttered and easy to navigate?
2.Do staff speak to residents with patience and dignity, even if they repeat themselves?
3.Are there memory cues around the home -- photos, familiar objects, clear signage?
4.Do residents seem settled and safe, or agitated and unsupervised?
5.Is there meaningful activity happening, or are residents just sitting quietly with nothing to do?

Could the NHS fund The Chase Care Centre's fees?

The average nursing home costs £1,535 per week. That's £79,820 a year. NHS Continuing Healthcare could cover all of it. No means test, no contribution from you.

Find out if the NHS could fund these fees