The Chantry

46-47 Dean Street, Crediton, Devon, EX17 3EN

01363777396

Care Type

Residential Care

Assessment date

24 July 2024

Provider

Diamond Care (2000) Limited

Beds

16 beds

Rating history

GoodMay 2015
GoodJun 2017
GoodMar 2020
GoodJun 2023
GoodApr 2025

Rated Good at every inspection since 2015.

Source: CQC inspection reports. Contains CQC data licensed under the Open Government Licence v3.0.

Costs and who runs this home

This is the only care home Diamond Care (2000) Limited runs in England.

How to pay for a care home explains the council means test, what counts as capital and the funding you can ask to be assessed for.

About The Chantry

The Chantry is a residential care home in Devon, providing personal care and accommodation for adults with learning disabilities. The findings below set out what CQC observed during its most recent inspection.

The Chantry is a residential care home providing accommodation and personal care for up to 16 adults with learning disabilities. At the time of assessment, 10 people were living there. This review was carried out after the provider's sister home closed, prompting inspectors to look closely at governance and oversight at The Chantry.

Inspectors found the service performing well and meeting expectations. Care was found to be safe, effective and caring, with a responsive approach to people's needs and good leadership and management overall. The home retained its Good rating across all areas assessed.

Source: CQC assessment, 24 April 2025

Specialist Care

Learning disabilitiesYounger adults

Fees and availability

We have not verified a current weekly fee for this home. Ask for a written quote based on the room and care needed, including any extra charges.

Check current vacancies, the admission assessment and visiting arrangements directly with the home.

Care and inspection details

Checked against the CQC register on 21 September 2026. This is a check of published information, not a visit to the home.

Registered service: Care home service without nursing
Registered capacity: 16 places — this is not a vacancy count
Registration checked: Registered · EX17 3EN

Registered care categories

Caring for adults under 65 yrs; Learning disabilities.

These describe the registration. The home must assess whether it can meet the individual person's needs and whether a place is available.

CQC ratings in more detail

Overall rating shown by CQC: Good.

Assessment published 24 April 2025. Assessment date recorded: 24 July 2024.

Read CQC's assessment overview

The following is CQC's published account of its assessment, published 24 April 2025. References to “we” mean CQC. It describes findings at that time.

The Chantry is a residential care home providing accommodation and personal care for up to 16 adults with learning disabilities. At the time of our inspection there were 10 people using the service. As the provider’s sister home was closed and following a decision review meeting, we agreed to carry out this responsive assessment of The Chantry to look at how the provider ensured good governance and oversight. The remote assessment was completed between 29 October and 17 December 2024.

Safe: Good
Effective: Good
Caring: Good
Responsive: Good
Well-led: Good

Read The Chantry's CQC record and reports.

Contains Care Quality Commission information under the Open Government Licence v3.0. Ratings and registration details can change after the date checked.

5 Questions to Ask on Your Visit

When visiting The Chantry, consider asking...

1.What happens if my relative's care needs increase significantly -- will they have to move?
2.How do you handle concerns or complaints from families?
3.What does the monthly fee cover and what will cost extra?
4.How do you keep families informed about their relative's day-to-day wellbeing?
5.What happens if my relative is unhappy here?

5 Things to Look For on Your Visit

When you visit The Chantry, look out for...

1.Do staff greet residents by name and stop to chat?
2.Are residents dressed, up and occupied, or sitting alone in front of a TV?
3.Does the home smell fresh and feel clean without being clinical?
4.Do residents look comfortable and at ease, or anxious and withdrawn?
5.Does the manager answer your questions openly or deflect?

Could the NHS fund The Chantry's fees?

The average nursing home costs £1,535 per week. That's £79,820 a year. NHS Continuing Healthcare could cover all of it. No means test, no contribution from you.

Find out if the NHS could fund these fees