The Birches Nursing Home

239 Water Lane, Totton, Southampton, Hampshire, SO40 3GE

02380667141

Care Type

Nursing Care

Inspection date

24 January 2020

Provider

Harcare Limited

Beds

24 beds

About The Birches Nursing Home

The Birches Nursing Home is a nursing home in Hampshire, providing personal and nursing care for people aged 65 and over. Further details on how the service performs against CQC standards are set out below.

The Birches Nursing Home provides personal and nursing care to up to 24 people aged 65 and over. People told inspectors they felt safe living at the home and spoke positively about the care provided. Relatives also gave positive feedback about the service.

The home conducts relevant recruitment checks before staff begin working to ensure they are of good character and have the necessary skills.

However, some environmental risks were not managed effectively, and improvements were needed for the safe management of water at the home.

Source: CQC inspection report, 26 February 2020

Specialist Care

Older peoplePhysical disabilities

Fees and availability

We have not verified a current weekly fee for this home. Ask for a written quote based on the room and care needed, including any extra charges.

Check current vacancies, the admission assessment and visiting arrangements directly with the home.

Care and inspection details

Checked against the CQC register on 21 September 2026. This is a check of published information, not a visit to the home.

Registered service: Care home service with nursing
Registered capacity: 24 places — this is not a vacancy count
Registration checked: Registered · SO40 3GE

Registered care categories

Caring for adults over 65 yrs; Dementia; Physical disabilities.

These describe the registration. The home must assess whether it can meet the individual person's needs and whether a place is available.

CQC ratings in more detail

Overall rating shown by CQC: Good.

Rating report published 26 February 2020. Latest inspection date recorded: 24 January 2020.

Safe: Requires improvement
Effective: Good
Caring: Good
Responsive: Good
Well-led: Good

Questions prompted by these ratings

Safe: What changes have been made to medicines, staffing and safeguarding since this rating?

These are questions for your visit, not a claim about conditions today.

Read The Birches Nursing Home's CQC record and reports.

Contains Care Quality Commission information under the Open Government Licence v3.0. Ratings and registration details can change after the date checked.

5 Questions to Ask on Your Visit

When visiting The Birches Nursing Home, consider asking...

1.How many qualified nurses are on duty overnight and at weekends?
2.How do you manage a resident's relationship with their GP and hospital team?
3.What is your approach when a resident's condition deteriorates quickly?
4.What additional charges apply beyond the weekly fee?
5.How do you approach end of life care and involve families in those decisions?

5 Things to Look For on Your Visit

When you visit The Birches Nursing Home, look out for...

1.Is the nursing station visible and staffed, or hard to find?
2.Do staff respond promptly when a resident needs attention?
3.Are call bells answered quickly or left ringing?
4.Does the home feel calm or rushed and understaffed?
5.Are residents' medical records and care plans visible and up to date?

Could the NHS fund The Birches Nursing Home's fees?

The average nursing home costs £1,535 per week. That's £79,820 a year. NHS Continuing Healthcare could cover all of it. No means test, no contribution from you.

Find out if the NHS could fund these fees