Laurel Care Home

Salisbury Road, Calmore, Southampton, Hampshire, SO40 2RW

02380869861

Care Type

Nursing Care

Inspection date

21 March 2019

Provider

Laurel Care Home Limited

Beds

60 beds

About Laurel Care Home

Laurel Care Home is a nursing home in Hampshire, providing care and accommodation for older people. Details of the CQC's most recent findings are set out below.

Laurel Care Home is a family-run nursing home providing accommodation and care for up to 60 older people, with 56 residents at the time of inspection. The home staffs above the required minimum levels of trained staff, ensuring people receive individual, person-centered care and support throughout the day. Staff receive comprehensive training tailored to individual learning styles and needs, with regular supervision and annual appraisals.

Staff described their training as "Excellent" and felt very well supported by the provider, who actively encourages professional development.

The home uses innovative design approaches to adapt and improve its premises, enriching residents' lives. People are engaged and involved in design changes, with their views listened to and respected. The service works collaboratively with healthcare professionals to provide good end-of-life care.

Source: CQC inspection report, 30 May 2019

Specialist Care

DementiaOlder peoplePhysical disabilities

Photographs of the home

Practical details from the provider

The provider describes accommodation for 60 residents in individual rooms with en-suite facilities.

Published on the provider's website, checked 20 September 2026. Confirm arrangements with the home before deciding.

Fees and availability

We have not verified a current weekly fee for this home. Ask for a written quote based on the room and care needed, including any extra charges.

Check current vacancies, the admission assessment and visiting arrangements directly with the home.

Care and inspection details

Checked against the CQC register on 20 September 2026. This is a check of published information, not a visit to the home.

Registered service: Care home service with nursing
Registered capacity: 60 places — this is not a vacancy count
Registration checked: Registered · SO40 2RW

Registered care categories

Caring for adults over 65 yrs; Dementia; Physical disabilities.

These describe the registration. The home must assess whether it can meet the individual person's needs and whether a place is available.

CQC ratings in more detail

Overall rating shown by CQC: Good.

Rating report published 30 May 2019. Latest inspection date recorded: 21 March 2019.

Safe: Good
Effective: Good
Caring: Good
Responsive: Good
Well-led: Good

Read Laurel Care Home's CQC record and reports.

Contains Care Quality Commission information under the Open Government Licence v3.0. Ratings and registration details can change after the date checked.

5 Questions to Ask on Your Visit

When visiting Laurel Care Home, consider asking...

1.What specific dementia training do staff receive and how recently?
2.How do you support a resident who becomes distressed or confused?
3.How does the home keep a record of a resident's life history and personal preferences?
4.How do you involve families as dementia progresses and communication becomes harder?
5.What happens when a resident's dementia reaches an advanced stage?

5 Things to Look For on Your Visit

When you visit Laurel Care Home, look out for...

1.Is the environment calm, uncluttered and easy to navigate?
2.Do staff speak to residents with patience and dignity, even if they repeat themselves?
3.Are there memory cues around the home -- photos, familiar objects, clear signage?
4.Do residents seem settled and safe, or agitated and unsupervised?
5.Is there meaningful activity happening, or are residents just sitting quietly with nothing to do?

Could the NHS fund Laurel Care Home's fees?

The average nursing home costs £1,535 per week. That's £79,820 a year. NHS Continuing Healthcare could cover all of it. No means test, no contribution from you.

Find out if the NHS could fund these fees