Laurel Care Home

Laurel Care Home is a family-run nursing home providing accommodation and care for up to 60 older people, with 56 residents at the time of inspection. The home staffs above the required minimum levels of trained staff, ensuring people receive individual, person-centered care and support throughout the day. Staff receive comprehensive training tailored to individual learning styles and needs, with regular supervision and annual appraisals. Staff described their training as "Excellent" and felt very well supported by the provider, who actively encourages professional development.

The home uses innovative design approaches to adapt and improve its premises, enriching residents' lives. People are engaged and involved in design changes, with their views listened to and respected. The service works collaboratively with healthcare professionals to provide good end-of-life care.