England

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Tendercare Home LtdSandwell

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Rated:GoodResidential

Tendercare Home Ltd

237-239 Oldbury Road, Rowley Regis, West Midlands, B65 0PP

01215614984

Care Type

Residential Care

Inspection date

30 September 2021

Provider

Tendercare Home Limited

Beds

46 beds

How this home compares nearby

Of 80 care homes for older people within 5 miles, 1 is rated higher by CQC, 47 are the same and 32 are lower.

41 of these nearby homes have been inspected more recently than this one.

Based on CQC ratings, updated 22 October 2026. How we compare homes | See the nearby homes

Rating history

GoodFeb 2016
Requires ImprovementOct 2019
GoodMar 2020
InadequateFeb 2021
GoodOct 2021

Improved from Inadequate to Good in 2021. CQC has rated this home 5 times since 2016.

Source: CQC inspection reports. Contains CQC data licensed under the Open Government Licence v3.0.

Costs and who runs this home

This is the only care home Tendercare Home Limited runs in England.

Average care home fees in the West Midlands: £912 a week for residential care and £1,308 for nursing care (2024-25 averages). Self-funders usually pay more. See our care home costs guide.

This home lists dementia care, which usually costs more than standard residential care. See dementia care home costs. NHS Continuing Healthcare may apply where someone's needs are primarily health needs.
How to pay for a care home explains the council means test, what counts as capital and the funding you can ask to be assessed for.

About Tendercare Home Ltd

Tendercare Home Ltd is a residential care home in Sandwell, providing support to older people, including some living with dementia. Details of the most recent CQC inspection are set out below.

Tendercare provides residential care and accommodation for up to 43 people, some of whom live with dementia. At the time of inspection, the service was supporting 27 people.

The home has made significant improvements with systems now in place to ensure people are supported safely and protected from harm. Residents receive medicines when needed and are supported by skilled, competent staff. The service has established systems to reduce infection risks and reviews incidents and accidents to identify lessons for improvement.

Management changes have been implemented to drive continued development of the service.

Source: CQC inspection report, 21 October 2021

Specialist Care

DementiaOlder peopleYounger adults

Fees and availability

We have not verified a current weekly fee for this home. Ask for a written quote based on the room and care needed, including any extra charges.

Check current vacancies, the admission assessment and visiting arrangements directly with the home.

Care and inspection details

Checked against the CQC register on 21 September 2026. This is a check of published information, not a visit to the home.

Registered service: Care home service without nursing
Registered capacity: 46 places — this is not a vacancy count
Registration checked: Registered · B65 0PP

Registered care categories

Caring for adults over 65 yrs; Caring for adults under 65 yrs; Dementia.

These describe the registration. The home must assess whether it can meet the individual person's needs and whether a place is available.

CQC ratings in more detail

Overall rating shown by CQC: Good.

Rating report published 21 October 2021. Latest inspection date recorded: 30 September 2021.

Safe: Good
EffectivePublished 14 March 2020: Good
CaringPublished 14 March 2020: Good
ResponsivePublished 14 March 2020: Good
Well-led: Requires improvement

Questions prompted by these ratings

Well-led: What has changed in management, checks and oversight since this rating?

These are questions for your visit, not a claim about conditions today.

Read Tendercare Home Ltd's CQC record and reports.

Contains Care Quality Commission information under the Open Government Licence v3.0. Ratings and registration details can change after the date checked.

5 Questions to Ask on Your Visit

When visiting Tendercare Home Ltd, consider asking...

1.What specific dementia training do staff receive and how recently?
2.How do you support a resident who becomes distressed or confused?
3.How does the home keep a record of a resident's life history and personal preferences?
4.How do you involve families as dementia progresses and communication becomes harder?
5.What happens when a resident's dementia reaches an advanced stage?

5 Things to Look For on Your Visit

When you visit Tendercare Home Ltd, look out for...

1.Is the environment calm, uncluttered and easy to navigate?
2.Do staff speak to residents with patience and dignity, even if they repeat themselves?
3.Are there memory cues around the home -- photos, familiar objects, clear signage?
4.Do residents seem settled and safe, or agitated and unsupervised?
5.Is there meaningful activity happening, or are residents just sitting quietly with nothing to do?

Could the NHS fund Tendercare Home Ltd's fees?

The average nursing home costs £1,535 per week. That's £79,820 a year. NHS Continuing Healthcare could cover all of it. No means test, no contribution from you.

Find out if the NHS could fund these fees