Talbot House Care Home

28-30 Talbot Street, Rugeley, Staffordshire, WS15 2EG

01889570527

Care Type

Nursing Care

Inspection date

15 June 2022

Provider

Grov Limited

Beds

28 beds

About Talbot House Care Home

Talbot House Care Home sits in the county of Staffordshire, offering families in the area a local option when it comes to finding the right care for a loved one. The team there understands how important this decision is, and they work to create a setting where residents can feel at home in familiar surroundings. For families beginning their search, it can be reassuring to find a care home that is close to community roots and committed to the wellbeing of those it supports.

Talbot House Care Home provides personal care for up to 25 people, with 11 residents living there at the time of inspection. The home has recently transitioned from a nursing home to a care home, offering residents their own bedrooms alongside communal spaces including lounges and gardens. Staff have received training and demonstrate the skills and knowledge to support people, with individual risks considered and reviewed.

Residents feel safe living at the home.

However, inspectors found that people were not always supported to have maximum choice and control of their lives, and staff did not consistently support them in the least restrictive way possible. The policies and systems in place did not adequately support these practices. While enough staff were available, both residents and staff felt additional support would be beneficial.

Further details were needed for 'when required' protocols to ensure staff had complete information. The monitoring systems in place showed improvements but required additional strengthening. The physical environment was tired and dated, with some areas needing refurbishment.

Source: CQC inspection report, 30 June 2022

Specialist Care

DementiaLearning disabilitiesOlder peopleYounger adults

Fees and availability

We have not verified a current weekly fee for this home. Ask for a written quote based on the room and care needed, including any extra charges.

Check current vacancies, the admission assessment and visiting arrangements directly with the home.

Care and inspection details

Checked against the CQC register on 21 September 2026. This is a check of published information, not a visit to the home.

Registered service: Care home service with nursing
Registered capacity: 28 places — this is not a vacancy count
Registration checked: Registered · WS15 2EG

Registered care categories

Caring for adults over 65 yrs; Caring for adults under 65 yrs; Dementia.

These describe the registration. The home must assess whether it can meet the individual person's needs and whether a place is available.

CQC ratings in more detail

Overall rating shown by CQC: Requires improvement.

Rating report published 30 June 2022. Latest inspection date recorded: 15 June 2022.

Safe: Requires improvement
Effective: Requires improvement
CaringPublished 6 March 2018: Good
ResponsivePublished 6 March 2018: Requires improvement
Well-led: Requires improvement

Questions prompted by these ratings

Safe: What changes have been made to medicines, staffing and safeguarding since this rating?
Effective: How are staff training, nutrition and health outcomes checked now?
Responsive: How are care plans, activities and complaints adapted to each resident?
Well-led: What has changed in management, checks and oversight since this rating?

These are questions for your visit, not a claim about conditions today.

Read Talbot House Care Home's CQC record and reports.

Contains Care Quality Commission information under the Open Government Licence v3.0. Ratings and registration details can change after the date checked.

5 Questions to Ask on Your Visit

When visiting Talbot House Care Home, consider asking...

1.What specific dementia training do staff receive and how recently?
2.How do you support a resident who becomes distressed or confused?
3.How does the home keep a record of a resident's life history and personal preferences?
4.How do you involve families as dementia progresses and communication becomes harder?
5.What happens when a resident's dementia reaches an advanced stage?

5 Things to Look For on Your Visit

When you visit Talbot House Care Home, look out for...

1.Is the environment calm, uncluttered and easy to navigate?
2.Do staff speak to residents with patience and dignity, even if they repeat themselves?
3.Are there memory cues around the home -- photos, familiar objects, clear signage?
4.Do residents seem settled and safe, or agitated and unsupervised?
5.Is there meaningful activity happening, or are residents just sitting quietly with nothing to do?

Could the NHS fund Talbot House Care Home's fees?

The average nursing home costs £1,535 per week. That's £79,820 a year. NHS Continuing Healthcare could cover all of it. No means test, no contribution from you.

Find out if the NHS could fund these fees