Talbot House Care Home

Talbot House Care Home provides personal care for up to 25 people, with 11 residents living there at the time of inspection. The home has recently transitioned from a nursing home to a care home, offering residents their own bedrooms alongside communal spaces including lounges and gardens. Staff have received training and demonstrate the skills and knowledge to support people, with individual risks considered and reviewed. Residents feel safe living at the home.

However, inspectors found that people were not always supported to have maximum choice and control of their lives, and staff did not consistently support them in the least restrictive way possible. The policies and systems in place did not adequately support these practices. While enough staff were available, both residents and staff felt additional support would be beneficial. Further details were needed for 'when required' protocols to ensure staff had complete information. The monitoring systems in place showed improvements but required additional strengthening. The physical environment was tired and dated, with some areas needing refurbishment.