Symonds House

Symonds House provides nursing care for up to 58 older people, including those living with dementia. At the time of inspection, 39 people were residing at the service. The home demonstrated strong infection control practices, with staff scheduling and monitoring visitor access, ensuring appropriate social distancing, and maintaining strict protocols for safe admissions.

Staff had adequate personal protective equipment and had educated residents about its importance. Regular COVID-19 testing was conducted, and the home maintained high cleaning standards with increased frequency on frequently touched surfaces. The provider ensured staff and management received sufficient support during the pandemic, with clear policies and plans in place to guide staff actions and reduce transmission risks.