Swan Court

Ashfield Avenue, Birmingham, West Midlands, B14 7AT

01217267340

Care Type

Residential Care

Inspection date

31 March 2021

Provider

Precious Homes Limited

Beds

8 beds

About Swan Court

Swan Court is a small residential care home in Birmingham, offering a calm and homely setting where residents can feel genuinely at ease. The team here understands how much it means to families to find a place where their loved ones are treated with warmth and respect. If you are exploring care options in the Birmingham area, Swan Court may be worth getting to know a little better.

Swan Court provides personal and nursing care for up to eight people with learning disabilities, currently supporting five residents. The service operates from one adapted building where people have their own apartments alongside shared communal spaces.

Infection prevention procedures are in place, though there are some concerns around monitoring staff COVID-19 testing and how staff refusals to be tested are being managed. Staff recruitment follows safe practices and medicines are managed safely. Relatives report that they feel their loved ones are safe at the home.

Quality assurance checks exist but have not identified some concerns raised during the inspection.

Source: CQC inspection report, 23 April 2022

Specialist Care

Learning disabilitiesMental healthPhysical disabilitiesYounger adults

Fees and availability

We have not verified a current weekly fee for this home. Ask for a written quote based on the room and care needed, including any extra charges.

Check current vacancies, the admission assessment and visiting arrangements directly with the home.

Care and inspection details

Checked against the CQC register on 21 September 2026. This is a check of published information, not a visit to the home.

Registered service: Care home service without nursing
Registered capacity: 8 places — this is not a vacancy count
Registration checked: Registered · B14 7AT

Registered care categories

Caring for adults under 65 yrs; Learning disabilities; Mental health conditions; Physical disabilities; Substance misuse problems.

These describe the registration. The home must assess whether it can meet the individual person's needs and whether a place is available.

CQC ratings in more detail

Overall rating shown by CQC: Requires improvement.

Rating report published 23 April 2022. Latest inspection date recorded: 31 March 2021.

Safe: Requires improvement
EffectivePublished 8 November 2018: Good
CaringPublished 8 November 2018: Good
ResponsivePublished 8 November 2018: Good
Well-led: Requires improvement

Questions prompted by these ratings

Safe: What changes have been made to medicines, staffing and safeguarding since this rating?
Well-led: What has changed in management, checks and oversight since this rating?

These are questions for your visit, not a claim about conditions today.

Read Swan Court's CQC record and reports.

Contains Care Quality Commission information under the Open Government Licence v3.0. Ratings and registration details can change after the date checked.

5 Questions to Ask on Your Visit

When visiting Swan Court, consider asking...

1.What happens if my relative's care needs increase significantly -- will they have to move?
2.How do you handle concerns or complaints from families?
3.What does the monthly fee cover and what will cost extra?
4.How do you keep families informed about their relative's day-to-day wellbeing?
5.What happens if my relative is unhappy here?

5 Things to Look For on Your Visit

When you visit Swan Court, look out for...

1.Do staff greet residents by name and stop to chat?
2.Are residents dressed, up and occupied, or sitting alone in front of a TV?
3.Does the home smell fresh and feel clean without being clinical?
4.Do residents look comfortable and at ease, or anxious and withdrawn?
5.Does the manager answer your questions openly or deflect?

Could the NHS fund Swan Court's fees?

The average nursing home costs £1,535 per week. That's £79,820 a year. NHS Continuing Healthcare could cover all of it. No means test, no contribution from you.

Find out if the NHS could fund these fees