Sutton Court

The following is CQC's published account of its assessment, published 20 November 2024. References to “we” mean CQC. It describes findings at that time.

Sutton Court is a 'care home' that provides care and support to people with a learning disability and autistic people. People in care homes receive accommodation and nursing or personal care as a single package under one contractual agreement. The service accommodates up to 10 people in one adapted building. We carried out an onsite assessment which included 2 site visit days on 8 and 10 October 2024 and off-site information gathering. Activity started on 8 October 2024 and ended on 30 October 2024. The management structure of the service comprises of a registered manager who has oversight of a number of the providers local services and a home manager who works closely with the registered manager and carries out the day-to-day management tasks and is based in the service. We looked at 5 key questions and 31 quality statements. At our last inspection in March 2022, the service was rated requires improvement. At this assessment, improvements had been made. Risks to people were now effectively managed. Accidents and incidents were recorded and investigated, meaning people were safe. Staff were recruited safely and received appropriate training. The general governance of the service had improved. As a result, the service has now been rated good overall. We have assessed the service against ‘Right support, right care, right culture’ (RS,RC,RC) guidance to make judgements about whether the provider guaranteed people with a learning disability and autistic people respect, equality, dignity, choices, independence and good access to local communities that most people take for granted. We found people were being supported in line with this guidance. People told us they felt safe and enjoyed their lives. There were systems in place where people had a range of opportunities to talk about how they felt and any changes they wanted to make.