Susan Day Residential Home

Runnacleave Road, Ilfracombe, Devon, EX34 8AQ

01271862528

Care Type

Residential Care

Inspection date

7 February 2019

Provider

The Trustees of Susan Day Old People's Home

Beds

33 beds

How this home compares nearby

Of 7 care homes for older people within 5 miles, none are rated higher by CQC, 4 are the same and 3 are lower.

7 of these nearby homes have been inspected more recently than this one.

Based on CQC ratings, updated 22 October 2026. How we compare homes | See the nearby homes

Rating history

GoodOct 2016
GoodMar 2019

Rated Good at every inspection since 2016.

Source: CQC inspection reports. Contains CQC data licensed under the Open Government Licence v3.0.

Costs and who runs this home

This is the only care home The Trustees of Susan Day Old People's Home runs in England.

Average care home fees in the South West: £1,170 a week for residential care and £1,472 for nursing care (2024-25 averages). Self-funders usually pay more. See our care home costs guide.

How to pay for a care home explains the council means test, what counts as capital and the funding you can ask to be assessed for.

About Susan Day Residential Home

Susan Day Residential Home is a residential care home in Devon. Details of the Care Quality Commission's most recent findings are set out below.

South Lodge accommodates up to 33 residents and is overseen by volunteer trustees. At inspection, 32 people were living at the service. Residents have a good experience and are encouraged to participate in how the service operates, including expressing views on food and menu choices.

Staff are skilled, experienced, and knowledgeable, though residents noted they sometimes appear rushed during certain periods. The home fully promotes people's safety and ensures their health and care needs are met through detailed care planning developed with each individual. All aspects of the service are regularly reviewed to maintain quality standards.

Source: CQC inspection report, 5 March 2019

Specialist Care

Older people

Fees and availability

We have not verified a current weekly fee for this home. Ask for a written quote based on the room and care needed, including any extra charges.

Check current vacancies, the admission assessment and visiting arrangements directly with the home.

Care and inspection details

Checked against the CQC register on 21 September 2026. This is a check of published information, not a visit to the home.

Registered service: Care home service without nursing
Registered capacity: 33 places — this is not a vacancy count
Registration checked: Registered · EX34 8AQ

Registered care categories

Caring for adults over 65 yrs.

These describe the registration. The home must assess whether it can meet the individual person's needs and whether a place is available.

CQC ratings in more detail

Overall rating shown by CQC: Good.

Rating report published 5 March 2019. Latest inspection date recorded: 7 February 2019.

Safe: Good
Effective: Good
Caring: Good
Responsive: Good
Well-led: Good

Read Susan Day Residential Home's CQC record and reports.

Contains Care Quality Commission information under the Open Government Licence v3.0. Ratings and registration details can change after the date checked.

5 Questions to Ask on Your Visit

When visiting Susan Day Residential Home, consider asking...

1.What happens if my relative's care needs increase significantly -- will they have to move?
2.How do you handle concerns or complaints from families?
3.What does the monthly fee cover and what will cost extra?
4.How do you keep families informed about their relative's day-to-day wellbeing?
5.What happens if my relative is unhappy here?

5 Things to Look For on Your Visit

When you visit Susan Day Residential Home, look out for...

1.Do staff greet residents by name and stop to chat?
2.Are residents dressed, up and occupied, or sitting alone in front of a TV?
3.Does the home smell fresh and feel clean without being clinical?
4.Do residents look comfortable and at ease, or anxious and withdrawn?
5.Does the manager answer your questions openly or deflect?

Could the NHS fund Susan Day Residential Home's fees?

The average nursing home costs £1,535 per week. That's £79,820 a year. NHS Continuing Healthcare could cover all of it. No means test, no contribution from you.

Find out if the NHS could fund these fees