St Mary's Care Home

North Walsham Road, Crostwick, Norwich, Norfolk, NR12 7BZ

01603898277

Care Type

Residential Care

CQC rating published

5 November 2021

Provider

Elmwood Care Homes Limited

Beds

44 beds

How this home compares nearby

Of 27 care homes for older people within 5 miles, 2 are rated higher by CQC, 14 are the same and 11 are lower.

13 of these nearby homes have been inspected more recently than this one.

Based on CQC ratings, updated 22 October 2026. How we compare homes | See the nearby homes

Rating history

Requires ImprovementMay 2015
Requires ImprovementJan 2016
Requires ImprovementJun 2016
Requires ImprovementOct 2016
Requires ImprovementMay 2017
Requires ImprovementFeb 2018
GoodJul 2018
InadequateSept 2020
GoodNov 2021

Improved from Inadequate to Good in 2021. CQC has rated this home 9 times since 2015.

Source: CQC inspection reports. Contains CQC data licensed under the Open Government Licence v3.0.

Costs and who runs this home

Run by Elmwood Care Homes Limited, which runs 2 care homes in England: 1 rated Good and 1 Requires Improvement.

Average care home fees in the East of England: £1,034 a week for residential care and £1,411 for nursing care (2024-25 averages). Self-funders usually pay more. See our care home costs guide.

This home lists dementia care, which usually costs more than standard residential care. See dementia care home costs. NHS Continuing Healthcare may apply where someone's needs are primarily health needs.
How to pay for a care home explains the council means test, what counts as capital and the funding you can ask to be assessed for.

About St Mary's Care Home

St Mary's is a 44-bed residential care home located in Crostwick, a village setting east of Norwich in Norfolk. The home is operated by Elmwood Care Homes Limited and provides care for older people and those living with dementia. It holds a Good rating from the Care Quality Commission following an inspection in November 2021.

The home's village location offers a quieter environment whilst remaining accessible to Norwich and surrounding areas. As a medium-sized facility, St Mary's combines personalised care with established routines and community connections typical of its setting in rural Norfolk.

Specialist Care

DementiaOlder people

Facilities & Amenities

GardenHairdresserDining RoomCommunal LoungeActivities ProgrammeParkingWheelchair AccessiblePets Allowed

Practical details from the provider

The home has a choice of lounges, a conservatory, garden and patio.

Published on the provider's website, checked 2 October 2026. Confirm arrangements with the home before deciding.

Fees and availability

We have not verified a current weekly fee for this home. Ask for a written quote based on the room and care needed, including any extra charges.

Check current vacancies, the admission assessment and visiting arrangements directly with the home.

5 Questions to Ask on Your Visit

When visiting St Mary's Care Home, consider asking...

1.What specific dementia training do staff receive and how recently?
2.How do you support a resident who becomes distressed or confused?
3.How does the home keep a record of a resident's life history and personal preferences?
4.How do you involve families as dementia progresses and communication becomes harder?
5.What happens when a resident's dementia reaches an advanced stage?

5 Things to Look For on Your Visit

When you visit St Mary's Care Home, look out for...

1.Is the environment calm, uncluttered and easy to navigate?
2.Do staff speak to residents with patience and dignity, even if they repeat themselves?
3.Are there memory cues around the home -- photos, familiar objects, clear signage?
4.Do residents seem settled and safe, or agitated and unsupervised?
5.Is there meaningful activity happening, or are residents just sitting quietly with nothing to do?

Could the NHS fund St Mary's Care Home's fees?

The average nursing home costs £1,535 per week. That's £79,820 a year. NHS Continuing Healthcare could cover all of it. No means test, no contribution from you.

Find out if the NHS could fund these fees