St Lucy Lodge

St Lucy Lodge provides 24-hour support and personal care to up to five people living with mental health diagnoses. Residents reported feeling safe at the service, with their relatives confirming this assessment. The home maintains effective safeguarding procedures, with staff trained to recognise and report abuse concerns. Medicines are administered safely, and risk assessments are in place to address healthcare needs while supporting people to take positive risks and maintain independence.

Staff receive relevant training and management support to deliver compassionate care. Residents have choice and autonomy in daily decisions, including what they eat and drink, with encouragement towards balanced nutrition. The service is characterised by kind and caring staff who enjoy their work, and residents' privacy and dignity are consistently respected.