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St JosephsSuffolk

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Rated:GoodResidential

St Josephs

The Croft, Sudbury, Suffolk, CO10 1HR
01787888460
Care Type

Residential Care

Assessment date

2 July 2025

Provider

Anchor Hanover Group

Beds

60 beds

About St Josephs

St Josephs is a residential care home in Suffolk, offering accommodation and personal care for older people, including those living with dementia. Details of the CQC's most recent findings on the service are set out below.

St Josephs provides accommodation, personal and nursing care for up to 60 older people, including those living with dementia. At the time of the CQC's visit, 55 people were living at the home under a registered manager, and the service was rated Good overall.

Inspectors found safely recruited, well-trained staff, well-managed medicines and a friendly, open culture where people and relatives felt confident raising concerns. Some improvements were needed, including tired décor, mixed feedback on staffing levels, more person-centred care and stronger auditing systems, though the manager was responsive and committed to progress.

Source: CQC assessment, 22 December 2025

Specialist Care

DementiaOlder peopleYounger adults

Facilities & Amenities

Activities ProgrammeDining RoomWiFi

Fees and availability

We have not verified a current weekly fee for this home. Ask for a written quote based on the room and care needed, including any extra charges.

Check current vacancies, the admission assessment and visiting arrangements directly with the home.

Care and inspection details

Checked against the CQC register on 21 September 2026. This is a check of published information, not a visit to the home.

Registered service
Care home service without nursing
Registered capacity
60 places — this is not a vacancy count
Registration checked
Registered · CO10 1HR

Registered care categories

Caring for adults over 65 yrs; Caring for adults under 65 yrs; Dementia.

These describe the registration. The home must assess whether it can meet the individual person's needs and whether a place is available.

CQC ratings in more detail

Overall rating shown by CQC: Good.

Assessment published 22 December 2025. Assessment date recorded: 2 July 2025.

Read CQC's assessment overview

The following is CQC's published account of its assessment, published 22 December 2025. References to “we” mean CQC. It describes findings at that time.

Date of Assessment: 3 September to 24 September 2025. St Josephs is a care home providing accommodation, personal and nursing care to a maximum of 60 older people, including people who may live with dementia. At the time of our unannounced visit, 55 people were using the service. A registered manager was in place. The registered manager is registered with the Care Quality Commission and is legally responsible to ensure that the service is compliant with legal and regulatory requirements.

Improvements were needed to ensure fully effective auditing systems were in place. The environment was tired and in need of some refurbishment. We received mixed feedback about staffing levels and an enhanced approach to person centred care was required. The registered manager was responsive to our findings and committed to making any necessary improvements in a timely manner. The registered manager and staff team were committed to providing safe and compassionate care.

People received care and support from safely recruited well-trained, knowledgeable staff.People’s medicines were well managed and administered in line with the prescribers’ instructions. People’s privacy was respected, and they were supported to maintain contact with their relatives and friends. The culture of the service was friendly and open. People, relatives and staff were confident about approaching the registered manager if they needed to. They recognised that their views and feedback were valued and respected and consistently used to support quality service development.

Safe
Good
Effective
Good
Caring
Good
Responsive
Good
Well-led
Good

Read St Josephs's CQC record and reports.

Contains Care Quality Commission information under the Open Government Licence v3.0. Ratings and registration details can change after the date checked.

5 Questions to Ask on Your Visit

When visiting St Josephs, consider asking...

  1. 1.What specific dementia training do staff receive and how recently?
  2. 2.How do you support a resident who becomes distressed or confused?
  3. 3.How does the home keep a record of a resident's life history and personal preferences?
  4. 4.How do you involve families as dementia progresses and communication becomes harder?
  5. 5.What happens when a resident's dementia reaches an advanced stage?

5 Things to Look For on Your Visit

When you visit St Josephs, look out for...

  1. 1.Is the environment calm, uncluttered and easy to navigate?
  2. 2.Do staff speak to residents with patience and dignity, even if they repeat themselves?
  3. 3.Are there memory cues around the home -- photos, familiar objects, clear signage?
  4. 4.Do residents seem settled and safe, or agitated and unsupervised?
  5. 5.Is there meaningful activity happening, or are residents just sitting quietly with nothing to do?

Could the NHS fund St Josephs's fees?

The average nursing home costs £1,535 per week. That's £79,820 a year. NHS Continuing Healthcare could cover all of it. No means test, no contribution from you.

Location

The Croft, Sudbury, Suffolk, CO10 1HR

CQC Logo

St Josephs

CQC overall rating

Good

Assessment date: 2 July 2025

View full inspection report
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