St Georges Court Care Home

The following is CQC's published account of its assessment, published 7 January 2026. References to “we” mean CQC. It describes findings at that time.

Date of Assessment: 28 April to 28 May 2025. We carried out this assessment to check if the required improvements from the previous inspection had been completed. The provider was previously in breach of the legal requirements in relation to keeping people safe, quality monitoring systems, staff skills and knowledge, providing person centred care, manging medicines safely and learning lessons from accidents and incidents. Improvements were found at this inspection, and the provider was no longer in breach of these regulations.

People were involved in assessments of their needs. Staff reviewed assessments taking account of people’s communication, personal and health needs. They monitored people’s health to support healthy living.

People were treated with kindness and compassion. Staff protected their privacy and dignity. They treated them as individuals and supported their preferences. People had choice in their care and were encouraged to maintain relationships with family and friends.

People knew how to give feedback and were confident the provider took it seriously and acted on it.

Leaders and staff had a shared vision and culture based on listening, learning and trust. Leaders were visible, knowledgeable and supportive, helping staff develop in their roles. Staff felt supported to give feedback and were treated equally. There was a culture of continuous improvement with staff given time and resources to try new ideas.

This service has been in Special Measures since 13 September 2023. The provider demonstrated improvements that have been made. The service is no longer rated as inadequate overall or in any of the key questions. Therefore, this service is no longer in Special Measures.