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ST ELIZABETHSouthampton
Rated:InadequateResidential

ST ELIZABETH

115 Swift Road, Southampton, SO19 9ER
02038042121
Care Type

Residential Care

CQC rating published

14 April 2026

Provider

RG Care Homes Limited

Beds

17 beds

How this home compares nearby

Of 52 care homes for older people within 5 miles, 52 are rated higher by CQC, none are the same and none are lower.

4 of these nearby homes have been inspected more recently than this one.

Based on CQC ratings, updated 23 October 2026. How we compare homes | See the nearby homes

Rating history

  1. Requires ImprovementMay 2019
  2. GoodJun 2021
  3. InadequateApr 2026

Rating dropped from Good to Inadequate in 2026. CQC has rated this home 3 times since 2019.

Source: CQC inspection reports. Contains CQC data licensed under the Open Government Licence v3.0.

Costs and who runs this home

This is the only care home RG Care Homes Limited runs in England.

Average care home fees in the South East: £1,243 a week for residential care and £1,579 for nursing care (2024-25 averages). Self-funders usually pay more. See our care home costs guide.

  • This home lists dementia care, which usually costs more than standard residential care. See dementia care home costs. NHS Continuing Healthcare may apply where someone's needs are primarily health needs.
  • How to pay for a care home explains the council means test, what counts as capital and the funding you can ask to be assessed for.

About ST ELIZABETH

St Elizabeth is a residential care home in Southampton, providing personal care including support for people living with dementia. Details of the most recent CQC findings are set out below.

St Elizabeth is a care home providing personal care, including to people living with dementia. It remains rated inadequate and is in special measures, with enforcement action taken against the provider. A focused inspection, prompted by safety concerns, found the home still in breach of regulations on safeguarding and safe care and treatment.

The CQC found significant shortfalls in personal care, including neglect of nail and oral hygiene. Inspectors observed people going without food and drink for long periods, needing to request meals for two residents during the visit. Improvement is required across all areas assessed.

Source: CQC assessment, 14 April 2026

Specialist Care

DementiaOlder people

5 Questions to Ask on Your Visit

When visiting ST ELIZABETH, consider asking...

  1. 1.What specific dementia training do staff receive and how recently?
  2. 2.How do you support a resident who becomes distressed or confused?
  3. 3.How does the home keep a record of a resident's life history and personal preferences?
  4. 4.How do you involve families as dementia progresses and communication becomes harder?
  5. 5.What happens when a resident's dementia reaches an advanced stage?

5 Things to Look For on Your Visit

When you visit ST ELIZABETH, look out for...

  1. 1.Is the environment calm, uncluttered and easy to navigate?
  2. 2.Do staff speak to residents with patience and dignity, even if they repeat themselves?
  3. 3.Are there memory cues around the home -- photos, familiar objects, clear signage?
  4. 4.Do residents seem settled and safe, or agitated and unsupervised?
  5. 5.Is there meaningful activity happening, or are residents just sitting quietly with nothing to do?

Could the NHS fund ST ELIZABETH's fees?

The average nursing home costs £1,535 per week. That's £79,820 a year. NHS Continuing Healthcare could cover all of it. No means test, no contribution from you.

Location

115 Swift Road, Southampton, SO19 9ER

CQC Logo

ST ELIZABETH

CQC overall rating

Inadequate

CQC rating published: 14 April 2026

View full inspection report
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