St Bridget's - Care Home Physical Disabilities

St Bridget's is a residential care home providing support for people with physical disabilities, including cerebral palsy, acquired brain injury, degenerative conditions and learning disabilities. The CQC rated the service as requires improvement, identifying breaches relating to safe care, person-centred care and governance. Risk management was inconsistent, care plans lacked detail on people's needs and preferences, cleanliness fell short, and audits failed to pick up problems.

Inspectors found people were kept safe from abuse and medicines were managed well, with good input from healthcare professionals and families. Staff treated people with kindness and respect, and complaints were acted upon, but care was not always personalised, with decisions sometimes driven by staffing rather than people's wishes, and some concerns raised about staffing levels.