St Antony's Care Home

The following is CQC's published account of its assessment, published 20 November 2024. References to “we” mean CQC. It describes findings at that time.

St Antony's is a care home offering personal care and accommodation for up to 12 residents, primarily older adults, most of whom live with dementia and some with mental health needs. At the time of our assessment, the home was at full capacity. The service was rated 'Good' overall in its last inspection (published 27 January 2018). We conducted this unannounced assessment on 4 September 2024, led by an inspector and an assessor. We reviewed all eight quality statements under the key question, "Is the service Safe." and one statement each under "Is the service Caring." and "Is the service Responsive." The assessment was triggered by our review of the service’s information, noting that it had not been inspected for over six years. While no evidence of harm was found, we identified two breaches of regulations. These related to failures in maintaining a safe and well-kept environment and in effectively using governance systems to monitor and improve service quality. Despite these issues, management was already addressing the concerns. Staff demonstrated a clear understanding of safeguarding responsibilities, and there were sufficient staff to meet people's needs. Pre-employment checks were thorough, ensuring staff were fit for the role. Staff were well-trained and experienced, and the premises were clean with appropriate infection control measures in place. Medicines were managed effectively, and people received their prescribed medicines on time. People were supported to maintain independence and had choice and control over their daily lives, as much as their abilities allowed. Feedback from people using the service was used to improve care, ensuring equality and inclusion.