St Anne's Community Services - Heatherstones

1a Heatherstones, Queensgate, Halifax, West Yorkshire, HX3 0DH

01422369724

Care Type

Nursing Care

Inspection date

26 October 2023

Provider

St Anne's Community Services

Beds

8 beds

Rating history

GoodOct 2016
GoodAug 2018
Requires ImprovementDec 2023

Rating dropped from Good to Requires Improvement in 2023.

Source: CQC inspection reports. Contains CQC data licensed under the Open Government Licence v3.0.

Costs and who runs this home

Run by St Anne's Community Services, which runs 28 care homes in England: 24 rated Good and 4 Requires Improvement.

NHS-funded Nursing Care pays £267.68 a week to the home towards registered nursing care for eligible residents (2026/27). A quoted fee may already exclude it.
How to pay for a care home explains the council means test, what counts as capital and the funding you can ask to be assessed for.

About St Anne's Community Services - Heatherstones

St Anne's Community Services - Heatherstones is a care home based in Calderdale, offering a calm and supportive environment for those who need it most. The team there takes a genuine, person-centred approach to their work, with a focus on making residents feel at home in familiar, comfortable surroundings. For families exploring care options in the area, Heatherstones represents a dedicated local service working to provide attentive, compassionate support every day.

Heatherstones provides personal and nursing care to people with learning and physical disabilities across a single-floor residential setting. The home accommodates up to 8 people; during inspection, 7 residents were using the service.

Source: CQC inspection report, 21 December 2023

Specialist Care

Learning disabilities

Fees and availability

We have not verified a current weekly fee for this home. Ask for a written quote based on the room and care needed, including any extra charges.

Check current vacancies, the admission assessment and visiting arrangements directly with the home.

Care and inspection details

Checked against the CQC register on 21 September 2026. This is a check of published information, not a visit to the home.

Registered service: Care home service with nursing
Registered capacity: 8 places — this is not a vacancy count
Registration checked: Registered · HX3 0DH

Registered care categories

Learning disabilities.

These describe the registration. The home must assess whether it can meet the individual person's needs and whether a place is available.

CQC ratings in more detail

Overall rating shown by CQC: Requires improvement.

Rating report published 21 December 2023. Latest inspection date recorded: 26 October 2023.

Safe: Requires improvement
Effective: Requires improvement
Caring: Requires improvement
Responsive: Good
Well-led: Requires improvement

Questions prompted by these ratings

Safe: What changes have been made to medicines, staffing and safeguarding since this rating?
Effective: How are staff training, nutrition and health outcomes checked now?
Caring: How do staff protect privacy, dignity and each person’s choices?
Well-led: What has changed in management, checks and oversight since this rating?

These are questions for your visit, not a claim about conditions today.

Read St Anne's Community Services - Heatherstones's CQC record and reports.

Contains Care Quality Commission information under the Open Government Licence v3.0. Ratings and registration details can change after the date checked.

5 Questions to Ask on Your Visit

When visiting St Anne's Community Services - Heatherstones, consider asking...

1.How many qualified nurses are on duty overnight and at weekends?
2.How do you manage a resident's relationship with their GP and hospital team?
3.What is your approach when a resident's condition deteriorates quickly?
4.What additional charges apply beyond the weekly fee?
5.How do you approach end of life care and involve families in those decisions?

5 Things to Look For on Your Visit

When you visit St Anne's Community Services - Heatherstones, look out for...

1.Is the nursing station visible and staffed, or hard to find?
2.Do staff respond promptly when a resident needs attention?
3.Are call bells answered quickly or left ringing?
4.Does the home feel calm or rushed and understaffed?
5.Are residents' medical records and care plans visible and up to date?

Could the NHS fund St Anne's Community Services - Heatherstones's fees?

The average nursing home costs £1,535 per week. That's £79,820 a year. NHS Continuing Healthcare could cover all of it. No means test, no contribution from you.

Find out if the NHS could fund these fees