Squirrels

The Squirrels, Manor Road, Chilworth, Southampton, Hampshire, SO16 7JE

02382351805

Care Type

Residential Care

Inspection date

21 December 2020

Provider

Cygnet Care Services Limited

Beds

9 beds

Rating history

GoodFeb 2018

First inspected by CQC in 2018, rated Good.

Source: CQC inspection reports. Contains CQC data licensed under the Open Government Licence v3.0.

Costs and who runs this home

Run by Cygnet Care Services Limited, which runs 11 care homes in England: 1 rated Outstanding, 8 Good and 2 Requires Improvement.

How to pay for a care home explains the council means test, what counts as capital and the funding you can ask to be assessed for.

About Squirrels

Squirrels is a residential care home in Hampshire, providing care and accommodation for autistic people and people with learning disabilities. Further details on the home can be found in the CQC findings below.

Squirrels provides residential care and accommodation for up to nine autistic people and people with learning disabilities. The service operates across two floors in one building and was at full capacity with nine residents at the time of inspection.

The home maintains strong infection control measures to protect residents from COVID-19, including enhanced cleaning protocols and appropriate use of personal protective equipment. Staff work with residents to promote social distancing and testing where possible, carefully considering each person's level of understanding and taking account of how changes might affect their anxiety and wellbeing.

A positive culture exists at the service. Relatives reported being happy with the care their loved ones receive.

Source: CQC inspection report, 5 February 2021

Specialist Care

Learning disabilitiesYounger adults

Fees and availability

We have not verified a current weekly fee for this home. Ask for a written quote based on the room and care needed, including any extra charges.

Check current vacancies, the admission assessment and visiting arrangements directly with the home.

Care and inspection details

Checked against the CQC register on 21 September 2026. This is a check of published information, not a visit to the home.

Registered service: Care home service without nursing
Registered capacity: 9 places — this is not a vacancy count
Registration checked: Registered · SO16 7JE

Registered care categories

Caring for adults under 65 yrs; Learning disabilities.

These describe the registration. The home must assess whether it can meet the individual person's needs and whether a place is available.

CQC ratings in more detail

Overall rating shown by CQC: Good.

Rating report published 1 February 2018. Latest inspection date recorded: 21 December 2020.

Safe: Good
Effective: Good
Caring: Good
Responsive: Good
Well-led: Good

Read Squirrels's CQC record and reports.

Contains Care Quality Commission information under the Open Government Licence v3.0. Ratings and registration details can change after the date checked.

5 Questions to Ask on Your Visit

When visiting Squirrels, consider asking...

1.What happens if my relative's care needs increase significantly -- will they have to move?
2.How do you handle concerns or complaints from families?
3.What does the monthly fee cover and what will cost extra?
4.How do you keep families informed about their relative's day-to-day wellbeing?
5.What happens if my relative is unhappy here?

5 Things to Look For on Your Visit

When you visit Squirrels, look out for...

1.Do staff greet residents by name and stop to chat?
2.Are residents dressed, up and occupied, or sitting alone in front of a TV?
3.Does the home smell fresh and feel clean without being clinical?
4.Do residents look comfortable and at ease, or anxious and withdrawn?
5.Does the manager answer your questions openly or deflect?

Could the NHS fund Squirrels's fees?

The average nursing home costs £1,535 per week. That's £79,820 a year. NHS Continuing Healthcare could cover all of it. No means test, no contribution from you.

Find out if the NHS could fund these fees