Springfield House

3-5 Ranelagh Road, Malvern, Worcestershire, WR14 1BQ

01684574248

Care Type

Residential Care

Inspection date

16 January 2024

Provider

Springfield Rest Home Limited

Beds

25 beds

About Springfield House

Springfield House is a residential care home in Worcestershire, providing accommodation for adults, including some people living with dementia. The most recent CQC findings on this service are summarised below.

Springfield House accommodates up to 21 people aged 18 and over, some living with dementia, and currently supports 19 residents. People feel safe and supported by staff who demonstrate knowledge of different types of abuse and reporting procedures. The registered manager understands their safeguarding responsibilities and ensures care planning identifies risks with appropriate protections in place.

Staffing levels are adequate to meet people's needs and keep them safe. Medicines are managed securely, though improvements are needed in recording prescribed creams. The home maintains cleanliness and follows safe infection control practices.

Staff support people to have maximum choice and control in their lives, using the least restrictive approaches and acting in residents' best interests. The provider has systems to monitor service quality and drive improvement, with people, relatives and staff actively involved throughout.

Source: CQC inspection report, 29 February 2024

Specialist Care

DementiaOlder peopleYounger adults

Fees and availability

We have not verified a current weekly fee for this home. Ask for a written quote based on the room and care needed, including any extra charges.

Check current vacancies, the admission assessment and visiting arrangements directly with the home.

Care and inspection details

Checked against the CQC register on 21 September 2026. This is a check of published information, not a visit to the home.

Registered service: Care home service without nursing
Registered capacity: 25 places — this is not a vacancy count
Registration checked: Registered · WR14 1BQ

Registered care categories

Caring for adults over 65 yrs; Caring for adults under 65 yrs; Dementia.

These describe the registration. The home must assess whether it can meet the individual person's needs and whether a place is available.

CQC ratings in more detail

Overall rating shown by CQC: Good.

Rating report published 29 February 2024. Latest inspection date recorded: 16 January 2024.

Safe: Good
EffectivePublished 25 December 2021: Good
CaringPublished 25 December 2021: Good
ResponsivePublished 25 December 2021: Good
Well-led: Good

Read Springfield House's CQC record and reports.

Contains Care Quality Commission information under the Open Government Licence v3.0. Ratings and registration details can change after the date checked.

5 Questions to Ask on Your Visit

When visiting Springfield House, consider asking...

1.What specific dementia training do staff receive and how recently?
2.How do you support a resident who becomes distressed or confused?
3.How does the home keep a record of a resident's life history and personal preferences?
4.How do you involve families as dementia progresses and communication becomes harder?
5.What happens when a resident's dementia reaches an advanced stage?

5 Things to Look For on Your Visit

When you visit Springfield House, look out for...

1.Is the environment calm, uncluttered and easy to navigate?
2.Do staff speak to residents with patience and dignity, even if they repeat themselves?
3.Are there memory cues around the home -- photos, familiar objects, clear signage?
4.Do residents seem settled and safe, or agitated and unsupervised?
5.Is there meaningful activity happening, or are residents just sitting quietly with nothing to do?

Could the NHS fund Springfield House's fees?

The average nursing home costs £1,535 per week. That's £79,820 a year. NHS Continuing Healthcare could cover all of it. No means test, no contribution from you.

Find out if the NHS could fund these fees