Wishmoor Rest Home

21 Avenue Road, Malvern, Worcestershire, WR14 3AY

01684569162

Care Type

Residential Care

Inspection date

23 November 2023

Provider

Wishmoor Limited

Beds

28 beds

About Wishmoor Rest Home

Wishmoor Rest Home is a residential care home in Worcestershire, providing care for people living with dementia. The findings below set out the CQC's most recent assessment of the service.

Wishmoor Rest Home provides residential care for up to 28 people living with dementia. The service has systems in place to protect residents from abuse, with staff trained to raise concerns appropriately. Residents and relatives confirmed they feel safe and confident they would be listened to if they raised issues.

The provider maintains risk assessments to keep people safe and manages medicines securely, while monitoring accidents and incidents to learn lessons and reduce future risks.

Staff are kind and caring, with good knowledge of the people they support. All staff complete induction, shadowing, and competency assessments before starting work, and receive training relevant to residents' care needs. Some staff members have taken on dignity champion roles within the service, reflecting the home's commitment to person-centred care.

Source: CQC inspection report, 20 December 2023

Specialist Care

DementiaOlder peoplePhysical disabilitiesYounger adults

Fees and availability

We have not verified a current weekly fee for this home. Ask for a written quote based on the room and care needed, including any extra charges.

Check current vacancies, the admission assessment and visiting arrangements directly with the home.

Care and inspection details

Checked against the CQC register on 21 September 2026. This is a check of published information, not a visit to the home.

Registered service: Care home service without nursing
Registered capacity: 28 places — this is not a vacancy count
Registration checked: Registered · WR14 3AY

Registered care categories

Caring for adults over 65 yrs; Caring for adults under 65 yrs; Dementia; Physical disabilities.

These describe the registration. The home must assess whether it can meet the individual person's needs and whether a place is available.

CQC ratings in more detail

Overall rating shown by CQC: Good.

Rating report published 20 December 2023. Latest inspection date recorded: 23 November 2023.

Safe: Good
Effective: Good
Caring: Good
Responsive: Good
Well-led: Good

Read Wishmoor Rest Home's CQC record and reports.

Contains Care Quality Commission information under the Open Government Licence v3.0. Ratings and registration details can change after the date checked.

5 Questions to Ask on Your Visit

When visiting Wishmoor Rest Home, consider asking...

1.What specific dementia training do staff receive and how recently?
2.How do you support a resident who becomes distressed or confused?
3.How does the home keep a record of a resident's life history and personal preferences?
4.How do you involve families as dementia progresses and communication becomes harder?
5.What happens when a resident's dementia reaches an advanced stage?

5 Things to Look For on Your Visit

When you visit Wishmoor Rest Home, look out for...

1.Is the environment calm, uncluttered and easy to navigate?
2.Do staff speak to residents with patience and dignity, even if they repeat themselves?
3.Are there memory cues around the home -- photos, familiar objects, clear signage?
4.Do residents seem settled and safe, or agitated and unsupervised?
5.Is there meaningful activity happening, or are residents just sitting quietly with nothing to do?

Could the NHS fund Wishmoor Rest Home's fees?

The average nursing home costs £1,535 per week. That's £79,820 a year. NHS Continuing Healthcare could cover all of it. No means test, no contribution from you.

Find out if the NHS could fund these fees