Sowerby House

Sowerby House provides accommodation and care for up to 51 older people and young adults living with dementia or physical disabilities, with 32 residents at the time of inspection. The service operates across two floors of an adapted building.

Inspectors found significant safety concerns. Risk assessments had not been completed for all residents, and care plans lacked sufficient detail to guide staff on how to manage identified risks. Staffing levels were insufficient to meet people's needs, with both residents and staff reporting delays in responding to call bells. Care preferences were often not recorded or followed by staff, indicating inconsistent implementation of person-centred care across the home.