Southwell Court

Hinkins Close, Melbourn, Royston, Cambridgeshire, SG8 6JL

01763750006

Care Type

Residential Care

Inspection date

23 November 2021

Provider

Black Swan International Limited

Beds

40 beds

About Southwell Court

Southwell Court is a residential care home in Cambridgeshire. The findings below set out the CQC's most recent assessment of the service.

This residential care home accommodates up to 40 people, with 15 residents at the time of inspection. The two-storey building includes ensuite bedrooms, shared lounges, a dining room, and communal bathrooms. Residents reported positive experiences with the care provided, praising both the quality of support and cleanliness standards.

One person noted that the housekeeper maintained particularly good standards of cleanliness throughout the home.

The service maintains adequate staffing levels with appropriately trained personnel to meet residents' needs promptly. Staff administer, store, and dispose of medicines safely, with regular audits monitoring compliance. Infection control practices align with government guidance to prevent cross-contamination.

Staff have received training in infection prevention and control and have sufficient personal protective equipment available to support residents safely.

Source: CQC inspection report, 17 December 2021

Specialist Care

Older peopleYounger adults

Fees and availability

We have not verified a current weekly fee for this home. Ask for a written quote based on the room and care needed, including any extra charges.

Check current vacancies, the admission assessment and visiting arrangements directly with the home.

Care and inspection details

Checked against the CQC register on 21 September 2026. This is a check of published information, not a visit to the home.

Registered service: Care home service without nursing
Registered capacity: 40 places — this is not a vacancy count
Registration checked: Registered · SG8 6JL

Registered care categories

Caring for adults over 65 yrs; Caring for adults under 65 yrs.

These describe the registration. The home must assess whether it can meet the individual person's needs and whether a place is available.

CQC ratings in more detail

Overall rating shown by CQC: Good.

Rating report published 7 April 2021. Latest inspection date recorded: 23 November 2021.

Safe: Good
Effective: Good
Caring: Good
Responsive: Good
Well-led: Good

Read Southwell Court's CQC record and reports.

Contains Care Quality Commission information under the Open Government Licence v3.0. Ratings and registration details can change after the date checked.

5 Questions to Ask on Your Visit

When visiting Southwell Court, consider asking...

1.What happens if my relative's care needs increase significantly -- will they have to move?
2.How do you handle concerns or complaints from families?
3.What does the monthly fee cover and what will cost extra?
4.How do you keep families informed about their relative's day-to-day wellbeing?
5.What happens if my relative is unhappy here?

5 Things to Look For on Your Visit

When you visit Southwell Court, look out for...

1.Do staff greet residents by name and stop to chat?
2.Are residents dressed, up and occupied, or sitting alone in front of a TV?
3.Does the home smell fresh and feel clean without being clinical?
4.Do residents look comfortable and at ease, or anxious and withdrawn?
5.Does the manager answer your questions openly or deflect?

Could the NHS fund Southwell Court's fees?

The average nursing home costs £1,535 per week. That's £79,820 a year. NHS Continuing Healthcare could cover all of it. No means test, no contribution from you.

Find out if the NHS could fund these fees