Southwell Court

This residential care home accommodates up to 40 people, with 15 residents at the time of inspection. The two-storey building includes ensuite bedrooms, shared lounges, a dining room, and communal bathrooms. Residents reported positive experiences with the care provided, praising both the quality of support and cleanliness standards. One person noted that the housekeeper maintained particularly good standards of cleanliness throughout the home.

The service maintains adequate staffing levels with appropriately trained personnel to meet residents' needs promptly. Staff administer, store, and dispose of medicines safely, with regular audits monitoring compliance. Infection control practices align with government guidance to prevent cross-contamination. Staff have received training in infection prevention and control and have sufficient personal protective equipment available to support residents safely.