Southover Care Home

397 Burton Road, Derby, Derbyshire, DE23 6AN

01332295428

Care Type

Residential Care

Inspection date

9 November 2023

Provider

White Doves Residential Home Limited

Beds

22 beds

About Southover Care Home

Southover Care Home is a residential care home in Derby, providing personal care for older people, including those with physical disabilities or sensory impairments. The CQC findings below set out what inspectors found on their most recent visit.

This residential care home provides personal care to up to 22 older people, including those with physical disabilities or sensory impairments. At inspection, 17 people were using the service.

People are protected from abuse through systems that assess and monitor risks. Staff are described as kind and knowledgeable about the people they support, according to residents and their relatives. Medicines are administered safely, and the home has measures in place to minimise infection spread.

The registered manager and management team investigate and review all incidents and accidents.

Source: CQC inspection report, 5 December 2023

Specialist Care

Older peoplePhysical disabilitiesSensory impairments

Fees and availability

We have not verified a current weekly fee for this home. Ask for a written quote based on the room and care needed, including any extra charges.

Check current vacancies, the admission assessment and visiting arrangements directly with the home.

Care and inspection details

Checked against the CQC register on 21 September 2026. This is a check of published information, not a visit to the home.

Registered service: Care home service without nursing
Registered capacity: 22 places — this is not a vacancy count
Registration checked: Registered · DE23 6AN

Registered care categories

Caring for adults over 65 yrs; Physical disabilities; Sensory impairment.

These describe the registration. The home must assess whether it can meet the individual person's needs and whether a place is available.

CQC ratings in more detail

Overall rating shown by CQC: Good.

Rating report published 5 December 2023. Latest inspection date recorded: 9 November 2023.

Safe: Good
EffectivePublished 25 September 2018: Good
CaringPublished 25 September 2018: Good
ResponsivePublished 25 September 2018: Good
Well-led: Good

Read Southover Care Home's CQC record and reports.

Contains Care Quality Commission information under the Open Government Licence v3.0. Ratings and registration details can change after the date checked.

5 Questions to Ask on Your Visit

When visiting Southover Care Home, consider asking...

1.What happens if my relative's care needs increase significantly -- will they have to move?
2.How do you handle concerns or complaints from families?
3.What does the monthly fee cover and what will cost extra?
4.How do you keep families informed about their relative's day-to-day wellbeing?
5.What happens if my relative is unhappy here?

5 Things to Look For on Your Visit

When you visit Southover Care Home, look out for...

1.Do staff greet residents by name and stop to chat?
2.Are residents dressed, up and occupied, or sitting alone in front of a TV?
3.Does the home smell fresh and feel clean without being clinical?
4.Do residents look comfortable and at ease, or anxious and withdrawn?
5.Does the manager answer your questions openly or deflect?

Could the NHS fund Southover Care Home's fees?

The average nursing home costs £1,535 per week. That's £79,820 a year. NHS Continuing Healthcare could cover all of it. No means test, no contribution from you.

Find out if the NHS could fund these fees