Southampton Manor Care Home

Southampton Manor Care Home provides accommodation with nursing care for people with a range of needs. The CQC rated the service Good overall, finding staff kind, caring and considerate, with people supported to make choices and maintain independence. Risks were well assessed and safeguarding processes were effective.

A recent rise in occupancy had led to call bells sometimes taking too long to be answered, and some medicines guidance needed updating. Both issues were being addressed by the provider at the time of the assessment. People said they felt safe, involved in decisions, and well supported overall.