Wilton Manor Care Home

Wilton Avenue, Southampton, Hampshire, SO15 2HA

02380230555

Care Type

Nursing Care

Inspection date

8 March 2019

Provider

Bupa Care Homes (ANS) Limited

Beds

69 beds

About Wilton Manor Care Home

Wilton Manor Care Home is a nursing home in Southampton, caring for older people including those living with dementia. The findings from the Care Quality Commission's most recent inspection are set out below.

Wilton Manor Care Home provides nursing care for up to 69 residents, primarily people aged over 65, including those living with dementia. At the time of inspection, 58 people were using the service. Staff were highly skilled and motivated, with many taking on additional roles and responsibilities that resulted in service-wide improvements and outstanding outcomes for people's health and wellbeing.

People received high quality, safe and effective care. Residents and their relatives consistently provided positive feedback about all aspects of the care they received, describing it as caring, responsive and well led.

Source: CQC inspection report, 26 April 2019

Specialist Care

DementiaMental healthOlder peopleYounger adults

Fees and availability

We have not verified a current weekly fee for this home. Ask for a written quote based on the room and care needed, including any extra charges.

Check current vacancies, the admission assessment and visiting arrangements directly with the home.

Care and inspection details

Checked against the CQC register on 21 September 2026. This is a check of published information, not a visit to the home.

Registered service: Care home service with nursing
Registered capacity: 69 places — this is not a vacancy count
Registration checked: Registered · SO15 2HA

Registered care categories

Caring for adults over 65 yrs; Caring for adults under 65 yrs; Dementia; Mental health conditions.

These describe the registration. The home must assess whether it can meet the individual person's needs and whether a place is available.

CQC ratings in more detail

Overall rating shown by CQC: Good.

Rating report published 26 April 2019. Latest inspection date recorded: 8 March 2019.

Safe: Good
Effective: Outstanding
Caring: Good
Responsive: Good
Well-led: Good

Read Wilton Manor Care Home's CQC record and reports.

Contains Care Quality Commission information under the Open Government Licence v3.0. Ratings and registration details can change after the date checked.

5 Questions to Ask on Your Visit

When visiting Wilton Manor Care Home, consider asking...

1.What specific dementia training do staff receive and how recently?
2.How do you support a resident who becomes distressed or confused?
3.How does the home keep a record of a resident's life history and personal preferences?
4.How do you involve families as dementia progresses and communication becomes harder?
5.What happens when a resident's dementia reaches an advanced stage?

5 Things to Look For on Your Visit

When you visit Wilton Manor Care Home, look out for...

1.Is the environment calm, uncluttered and easy to navigate?
2.Do staff speak to residents with patience and dignity, even if they repeat themselves?
3.Are there memory cues around the home -- photos, familiar objects, clear signage?
4.Do residents seem settled and safe, or agitated and unsupervised?
5.Is there meaningful activity happening, or are residents just sitting quietly with nothing to do?

Could the NHS fund Wilton Manor Care Home's fees?

The average nursing home costs £1,535 per week. That's £79,820 a year. NHS Continuing Healthcare could cover all of it. No means test, no contribution from you.

Find out if the NHS could fund these fees