Silvermere Care Home

Redhill Road, Cobham, Surrey, KT11 1EF

01932576650

Care Type

Residential Care

Assessment date

15 September 2025

Provider

Avery Homes Weybridge Limited

Beds

72 beds

About Silvermere Care Home

Silvermere Care Home is a residential care home in Surrey, providing care and support for older people, some living with dementia, and some with physical disabilities. Further details from the CQC's most recent findings are set out below.

Silvermere Care Home provides care and support for older people, some living with dementia, and some with physical disabilities. The CQC assessed the service after concerns were raised about safe care, and found it was performing well overall. The home was being supported by an interim "turnaround" management team while recruitment for a new registered manager continued, with leadership described as visible and effective.

Inspectors found risks were managed well, staffing levels were sufficient, and infection control and health and safety standards were robust. People were supported with nutrition, healthcare and independence, and staff were found to be kind and caring, treating people with dignity and respect. Care plans reflected individual needs, including end-of-life wishes, and relatives spoke positively about staff.

Source: CQC assessment, 27 October 2025

Specialist Care

DementiaOlder peopleYounger adults

Photographs of the home

Practical details from the provider

The home overlooks a lake and wooded garden, with an atrium café, conservatory and shared lounges.
Facilities include a greenhouse and potting shed for gardening, a hair salon and a minibus for outings.

Published on the provider's website, checked 21 September 2026. Confirm arrangements with the home before deciding.

Fees and availability

We have not verified a current weekly fee for this home. Ask for a written quote based on the room and care needed, including any extra charges.

Check current vacancies, the admission assessment and visiting arrangements directly with the home.

Care and inspection details

Checked against the CQC register on 21 September 2026. This is a check of published information, not a visit to the home.

Registered service: Care home service without nursing
Registered capacity: 72 places — this is not a vacancy count
Registration checked: Registered · KT11 1EF

Registered care categories

Caring for adults over 65 yrs; Caring for adults under 65 yrs; Dementia.

These describe the registration. The home must assess whether it can meet the individual person's needs and whether a place is available.

CQC ratings in more detail

Overall rating shown by CQC: Good.

Assessment published 27 October 2025. Assessment date recorded: 15 September 2025.

Read CQC's assessment overview

The following is CQC's published account of its assessment, published 27 October 2025. References to “we” mean CQC. It describes findings at that time.

Date of assessment: 6 to 8 October 2025.
Silvermere Care Home provides care and support for older people, some of whom were living with dementia. Some people also have physical disabilities. We undertook this assessment as concerns had been received about safe care being delivered to people.
During this assessment we covered all of the quality statements in all of the key questions. Since our last assessment there have been changes in the management structure. The service was being supported by a ‘turnaround’ management team whilst they recruited for a new registered manager. One of the senior leaders was stepping into the management role for the interim. We will refer to them as the ‘manager’ in this report.
Risks to people were managed effectively to reduce the likelihood of harm, and people were safeguarded from the risk of abuse. Lessons were shared when things went wrong. There were enough staff to support people, and staff were supported to be effective in their role. Staff were trained and followed infection control procedures, and the health and safety of the environment was robust. Complaints were appropriately addressed in line with the provider’s procedure. There was visible leadership, and the service had effective systems in place to monitor the quality and safety of the service.

Safe: Good
Effective: Good
Caring: Good
Responsive: Good
Well-led: Good

Read Silvermere Care Home's CQC record and reports.

Contains Care Quality Commission information under the Open Government Licence v3.0. Ratings and registration details can change after the date checked.

5 Questions to Ask on Your Visit

When visiting Silvermere Care Home, consider asking...

1.What specific dementia training do staff receive and how recently?
2.How do you support a resident who becomes distressed or confused?
3.How does the home keep a record of a resident's life history and personal preferences?
4.How do you involve families as dementia progresses and communication becomes harder?
5.What happens when a resident's dementia reaches an advanced stage?

5 Things to Look For on Your Visit

When you visit Silvermere Care Home, look out for...

1.Is the environment calm, uncluttered and easy to navigate?
2.Do staff speak to residents with patience and dignity, even if they repeat themselves?
3.Are there memory cues around the home -- photos, familiar objects, clear signage?
4.Do residents seem settled and safe, or agitated and unsupervised?
5.Is there meaningful activity happening, or are residents just sitting quietly with nothing to do?

Could the NHS fund Silvermere Care Home's fees?

The average nursing home costs £1,535 per week. That's £79,820 a year. NHS Continuing Healthcare could cover all of it. No means test, no contribution from you.

Find out if the NHS could fund these fees