Silver Mews Care Home

1 Deal Road, Redcar, Cleveland, TS10 2RG

Care Type

Residential Care

Assessment date

12 August 2025

Provider

Silver Mews Limited

Beds

41 beds

Rating history

Requires ImprovementNov 2025

First inspected by CQC in 2025, rated Requires Improvement.

Source: CQC inspection reports. Contains CQC data licensed under the Open Government Licence v3.0.

Costs and who runs this home

This is the only care home Silver Mews Limited runs in England.

This home lists dementia care, which usually costs more than standard residential care. See dementia care home costs. NHS Continuing Healthcare may apply where someone's needs are primarily health needs.
How to pay for a care home explains the council means test, what counts as capital and the funding you can ask to be assessed for.

About Silver Mews Care Home

Silver Mews Care Home is a 41-bed residential facility located on Deal Road in Redcar, Cleveland. The home provides care for older people with dementia, physical disabilities, and sensory impairments. It is operated by Silver Mews Limited and serves the local Redcar and Cleveland area in the North East.

The home was most recently inspected by the CQC on 24 November 2025 and received a rating of Requires Improvement. This means the home is expected to take action to address identified areas of concern. The specific details of the inspection findings and any improvement plans are available in the full CQC inspection report.

Specialist Care

DementiaPhysical disabilitiesSensory impairments

Fees and availability

We have not verified a current weekly fee for this home. Ask for a written quote based on the room and care needed, including any extra charges.

Check current vacancies, the admission assessment and visiting arrangements directly with the home.

Care and inspection details

Checked against the CQC register on 21 September 2026. This is a check of published information, not a visit to the home.

Registered service: Care home service without nursing
Registered capacity: 41 places — this is not a vacancy count
Registration checked: Registered · TS10 2RG

Registered care categories

Caring for adults over 65 yrs; Caring for adults under 65 yrs; Dementia; Physical disabilities; Sensory impairment.

These describe the registration. The home must assess whether it can meet the individual person's needs and whether a place is available.

CQC ratings in more detail

Overall rating shown by CQC: Requires Improvement.

Assessment published 24 November 2025. Assessment date recorded: 12 August 2025.

Read CQC's assessment overview

The following is CQC's published account of its assessment, published 24 November 2025. References to “we” mean CQC. It describes findings at that time.

Date of Assessment: 26 August 2025 to 22 September 2025. Silver Mews Care Homeis a residential care home. It supports up to 41 adults and older people, some of whom are living with dementia. The service is set over 2 floors with access to enclosed gardens. At the time of this assessment 33 people were using the service.
This was a responsive assessment due to concerns raised to CQC about infection control, safe care and treatment, and governance. The assessment was unannounced.
We found breaches of the legal regulations in relation to medicines management, infection prevention and control, and the safety of the environment. There were inconsistencies in people’s care records with some being more detailed and person-centred than others. We identified shortfalls in the delivery of person-centred care, particularly the provision of activities. Management oversight of the service needed improvement and quality assurance audits had not identified or remedied all the issues found at this assessment.
Staff were not up to date with all training. There were not always enough staff to cover additional roles such as cleaning and activities although the provider was actively recruiting.
We received mixed feedback from relatives and staff about the way concerns were addressed. There had been a number of concerns raised about the quality of food and during the assessment some people told us this was still an issue.
We observed some positive and caring interactions between staff and people using the service. Staff responded quickly to people when they made requests, and the atmosphere was calm and relaxed especially at busy mealtimes.
The home was decorated to a high standard and had a variety of communal areas for people to use. However, some areas were infrequently used and were not always decorated to best suit the needs of people living with a dementia.
We have asked the provider for an action plan in response to the concerns found at this assessment.

Safe: Requires Improvement
Effective: Requires Improvement
Caring: Good
Responsive: Requires Improvement
Well-led: Requires Improvement

Questions prompted by these ratings

Safe: What changes have been made to medicines, staffing and safeguarding since this rating?
Effective: How are staff training, nutrition and health outcomes checked now?
Responsive: How are care plans, activities and complaints adapted to each resident?
Well-led: What has changed in management, checks and oversight since this rating?

These are questions for your visit, not a claim about conditions today.

Read Silver Mews Care Home's CQC record and reports.

Contains Care Quality Commission information under the Open Government Licence v3.0. Ratings and registration details can change after the date checked.

5 Questions to Ask on Your Visit

When visiting Silver Mews Care Home, consider asking...

1.What specific dementia training do staff receive and how recently?
2.How do you support a resident who becomes distressed or confused?
3.How does the home keep a record of a resident's life history and personal preferences?
4.How do you involve families as dementia progresses and communication becomes harder?
5.What happens when a resident's dementia reaches an advanced stage?

5 Things to Look For on Your Visit

When you visit Silver Mews Care Home, look out for...

1.Is the environment calm, uncluttered and easy to navigate?
2.Do staff speak to residents with patience and dignity, even if they repeat themselves?
3.Are there memory cues around the home -- photos, familiar objects, clear signage?
4.Do residents seem settled and safe, or agitated and unsupervised?
5.Is there meaningful activity happening, or are residents just sitting quietly with nothing to do?

Could the NHS fund Silver Mews Care Home's fees?

The average nursing home costs £1,535 per week. That's £79,820 a year. NHS Continuing Healthcare could cover all of it. No means test, no contribution from you.

Find out if the NHS could fund these fees