SignHealth Constance Way

SignHealth, 2 Constance Way, Leicester Place, Leeds, West Yorkshire, LS7 1HX

01132457991

Care Type

Residential Care

Inspection date

15 January 2024

Provider

SignHealth

Beds

6 beds

Rating history

Requires ImprovementJul 2016
GoodSept 2017
GoodFeb 2024

Improved from Requires Improvement to Good in 2017.

Source: CQC inspection reports. Contains CQC data licensed under the Open Government Licence v3.0.

Costs and who runs this home

Run by SignHealth, which runs 5 care homes in England: 1 rated Outstanding and 4 Good.

Average care home fees in Yorkshire and the Humber: £907 a week for residential care and £1,287 for nursing care (2024-25 averages). Self-funders usually pay more. See our care home costs guide.

This home lists dementia care, which usually costs more than standard residential care. See dementia care home costs. NHS Continuing Healthcare may apply where someone's needs are primarily health needs.
How to pay for a care home explains the council means test, what counts as capital and the funding you can ask to be assessed for.

About SignHealth Constance Way

SignHealth Constance Way is a residential care home in Leeds, providing support for deaf people with mental health needs. Further details on the service can be found in the CQC findings below.

SignHealth Constance Way provides residential care and support for six deaf people with mental health needs. People and relatives gave positive feedback about the care provided and management of the service. Staff form a consistent team with appropriate skills and training, and medicines are safely managed.

People are supported to be as independent as possible, with risks to their care identified and well managed. Staff demonstrate good knowledge of people's needs.

The service has systems in place to protect people from abuse and manage risks related to their care needs, with safe recruitment practices and infection control measures. People are supported to have maximum choice and control of their lives in the least restrictive way possible. However, inspectors identified some instances where support provided was not always recorded, and found mixed feedback regarding staffing levels.

Additionally, policies and systems within the service were not always being followed consistently.

Source: CQC inspection report, 9 February 2024

Specialist Care

DementiaLearning disabilitiesMental healthOlder peopleSensory impairmentsYounger adults

Fees and availability

We have not verified a current weekly fee for this home. Ask for a written quote based on the room and care needed, including any extra charges.

Check current vacancies, the admission assessment and visiting arrangements directly with the home.

Care and inspection details

Checked against the CQC register on 18 September 2026. This is a check of published information, not a visit to the home.

Registered service: Care home service without nursing; Supported living service
Registered capacity: 6 places — this is not a vacancy count
Telephone listed by CQC: 01132457991
Registration checked: Registered · LS7 1HX

Registered care categories

Caring for adults over 65 yrs; Caring for adults under 65 yrs; Dementia; Learning disabilities; Mental health conditions; Sensory impairment.

These describe the registration. The home must assess whether it can meet the individual person's needs and whether a place is available.

CQC ratings in more detail

Overall rating shown by CQC: Good.

Rating report published 9 February 2024. Latest inspection date recorded: 15 January 2024.

Safe: Good
EffectivePublished 19 September 2017: Good
CaringPublished 19 September 2017: Good
ResponsivePublished 19 September 2017: Good
Well-led: Good

Read SignHealth Constance Way's CQC record and reports.

Contains Care Quality Commission information under the Open Government Licence v3.0. Ratings and registration details can change after the date checked.

5 Questions to Ask on Your Visit

When visiting SignHealth Constance Way, consider asking...

1.What specific dementia training do staff receive and how recently?
2.How do you support a resident who becomes distressed or confused?
3.How does the home keep a record of a resident's life history and personal preferences?
4.How do you involve families as dementia progresses and communication becomes harder?
5.What happens when a resident's dementia reaches an advanced stage?

5 Things to Look For on Your Visit

When you visit SignHealth Constance Way, look out for...

1.Is the environment calm, uncluttered and easy to navigate?
2.Do staff speak to residents with patience and dignity, even if they repeat themselves?
3.Are there memory cues around the home -- photos, familiar objects, clear signage?
4.Do residents seem settled and safe, or agitated and unsupervised?
5.Is there meaningful activity happening, or are residents just sitting quietly with nothing to do?

Could the NHS fund SignHealth Constance Way's fees?

The average nursing home costs £1,535 per week. That's £79,820 a year. NHS Continuing Healthcare could cover all of it. No means test, no contribution from you.

Find out if the NHS could fund these fees