Shining Star

562 Green Lanes, Goodmayes, Ilford, Essex, IG3 9LW

02085904235

Care Type

Residential Care

Inspection date

17 December 2021

Provider

Royal Mencap Society

Beds

4 beds

Rating history

GoodMay 2015
GoodApr 2017
GoodDec 2019
Requires ImprovementMar 2021
GoodFeb 2022

Improved from Requires Improvement to Good in 2022. CQC has rated this home 5 times since 2015.

Source: CQC inspection reports. Contains CQC data licensed under the Open Government Licence v3.0.

Costs and who runs this home

Run by Royal Mencap Society, which runs 25 care homes in England: 1 rated Outstanding, 23 Good and 1 Requires Improvement.

How to pay for a care home explains the council means test, what counts as capital and the funding you can ask to be assessed for.

About Shining Star

Shining Star is a residential care home in Redbridge, supporting autistic people and people with learning disabilities. The full findings from the Care Quality Commission's most recent inspection are set out below.

Shining Star is a residential care home providing personal care to three autistic people and those with learning disabilities. The service is based in one adapted building over two floors and can accommodate up to four residents. At the time of inspection, all residents were autistic or had learning disabilities.

The home supports people to access choices, dignity, independence and connections to their local communities.

Source: CQC inspection report, 26 February 2022

Specialist Care

Learning disabilities

Fees and availability

We have not verified a current weekly fee for this home. Ask for a written quote based on the room and care needed, including any extra charges.

Check current vacancies, the admission assessment and visiting arrangements directly with the home.

Care and inspection details

Checked against the CQC register on 21 September 2026. This is a check of published information, not a visit to the home.

Registered service: Care home service without nursing
Registered capacity: 4 places — this is not a vacancy count
Registration checked: Registered · IG3 9LW

Registered care categories

Learning disabilities.

These describe the registration. The home must assess whether it can meet the individual person's needs and whether a place is available.

CQC ratings in more detail

Overall rating shown by CQC: Good.

Rating report published 26 February 2022. Latest inspection date recorded: 17 December 2021.

Safe: Good
Effective: Good
Caring: Good
Responsive: Good
Well-led: Good

Read Shining Star's CQC record and reports.

Contains Care Quality Commission information under the Open Government Licence v3.0. Ratings and registration details can change after the date checked.

5 Questions to Ask on Your Visit

When visiting Shining Star, consider asking...

1.What happens if my relative's care needs increase significantly -- will they have to move?
2.How do you handle concerns or complaints from families?
3.What does the monthly fee cover and what will cost extra?
4.How do you keep families informed about their relative's day-to-day wellbeing?
5.What happens if my relative is unhappy here?

5 Things to Look For on Your Visit

When you visit Shining Star, look out for...

1.Do staff greet residents by name and stop to chat?
2.Are residents dressed, up and occupied, or sitting alone in front of a TV?
3.Does the home smell fresh and feel clean without being clinical?
4.Do residents look comfortable and at ease, or anxious and withdrawn?
5.Does the manager answer your questions openly or deflect?

Could the NHS fund Shining Star's fees?

The average nursing home costs £1,535 per week. That's £79,820 a year. NHS Continuing Healthcare could cover all of it. No means test, no contribution from you.

Find out if the NHS could fund these fees