Shenehom Housing Association

31-32 Ranelagh Avenue, Barnes, London, SW13 0BN

02088762199

Care Type

Residential Care

Inspection date

20 April 2022

Provider

Shenehom Housing Association Limited

Beds

13 beds

About Shenehom Housing Association

Shenehom Housing Association is a residential care home in Richmond upon Thames providing personal care for people with mental health diagnoses. Details of the CQC's most recent findings are set out below.

Shenehom Housing Association is a residential care home providing personal care for up to 13 people with mental health diagnoses. At inspection, 11 people were using the service. The management team are well regarded by staff, residents and relatives, with quality assurance systems in place to oversee the home's operations.

The provider works with a range of professionals to meet residents' needs, and people feel safe and well-treated by staff. Risk management processes enable staff to support people safely, and infection control and medicines management follow appropriate guidelines.

The service supports people to have maximum choice and control over their lives, with staff operating in the least restrictive way possible. Some staff training required updating, though the service has a plan in place for refresher sessions. Management were recommended to address audits in greater detail to strengthen quality assurance processes.

Source: CQC inspection report, 25 May 2022

Specialist Care

Mental health

Fees and availability

We have not verified a current weekly fee for this home. Ask for a written quote based on the room and care needed, including any extra charges.

Check current vacancies, the admission assessment and visiting arrangements directly with the home.

Care and inspection details

Checked against the CQC register on 21 September 2026. This is a check of published information, not a visit to the home.

Registered service: Care home service without nursing
Registered capacity: 13 places — this is not a vacancy count
Registration checked: Registered · SW13 0BN

Registered care categories

Mental health conditions.

These describe the registration. The home must assess whether it can meet the individual person's needs and whether a place is available.

CQC ratings in more detail

Overall rating shown by CQC: Good.

Rating report published 25 May 2022. Latest inspection date recorded: 20 April 2022.

Safe: Good
Effective: Good
Caring: Good
Responsive: Good
Well-led: Good

Read Shenehom Housing Association's CQC record and reports.

Contains Care Quality Commission information under the Open Government Licence v3.0. Ratings and registration details can change after the date checked.

5 Questions to Ask on Your Visit

When visiting Shenehom Housing Association, consider asking...

1.What happens if my relative's care needs increase significantly -- will they have to move?
2.How do you handle concerns or complaints from families?
3.What does the monthly fee cover and what will cost extra?
4.How do you keep families informed about their relative's day-to-day wellbeing?
5.What happens if my relative is unhappy here?

5 Things to Look For on Your Visit

When you visit Shenehom Housing Association, look out for...

1.Do staff greet residents by name and stop to chat?
2.Are residents dressed, up and occupied, or sitting alone in front of a TV?
3.Does the home smell fresh and feel clean without being clinical?
4.Do residents look comfortable and at ease, or anxious and withdrawn?
5.Does the manager answer your questions openly or deflect?

Could the NHS fund Shenehom Housing Association's fees?

The average nursing home costs £1,535 per week. That's £79,820 a year. NHS Continuing Healthcare could cover all of it. No means test, no contribution from you.

Find out if the NHS could fund these fees