Shaftesbury Court (Manor Close)

Manor Close, Trowbridge, Wiltshire, BA14 9HN

01225760228

Care Type

Residential Care

Inspection date

2 June 2021

Provider

Sanctuary Home Care Limited

Beds

16 beds

Rating history

GoodSept 2015
GoodApr 2017
Requires ImprovementMar 2018
GoodJul 2021

Improved from Requires Improvement to Good in 2021. CQC has rated this home 4 times since 2015.

Source: CQC inspection reports. Contains CQC data licensed under the Open Government Licence v3.0.

Costs and who runs this home

Run by Sanctuary Home Care Limited, which runs 12 care homes in England: 3 rated Outstanding and 9 Good.

Average care home fees in the South West: £1,170 a week for residential care and £1,472 for nursing care (2024-25 averages). Self-funders usually pay more. See our care home costs guide.

How to pay for a care home explains the council means test, what counts as capital and the funding you can ask to be assessed for.

About Shaftesbury Court (Manor Close)

Shaftesbury Court, also known as Manor Close, is a residential care home in Wiltshire providing accommodation for adults with learning and/or physical disabilities. Details of the CQC's most recent findings are set out below.

Shaftesbury Court accommodates up to 17 adults with learning and/or physical disabilities, with 14 residents living there at the time of inspection. The service recently moved back to its location following a complete rebuild, with single-storey accommodation featuring two open plan communal kitchen dining rooms and lounge areas. Each bedroom includes en-suite facilities and direct access to outside.

Two additional bungalows on the site provide accommodation for up to four people.

Source: CQC inspection report, 22 July 2021

Specialist Care

Learning disabilitiesOlder peoplePhysical disabilitiesYounger adults

Fees and availability

We have not verified a current weekly fee for this home. Ask for a written quote based on the room and care needed, including any extra charges.

Check current vacancies, the admission assessment and visiting arrangements directly with the home.

Care and inspection details

Checked against the CQC register on 21 September 2026. This is a check of published information, not a visit to the home.

Registered service: Care home service without nursing
Registered capacity: 16 places — this is not a vacancy count
Registration checked: Registered · BA14 9HN

Registered care categories

Caring for adults over 65 yrs; Caring for adults under 65 yrs; Learning disabilities; Physical disabilities.

These describe the registration. The home must assess whether it can meet the individual person's needs and whether a place is available.

CQC ratings in more detail

Overall rating shown by CQC: Good.

Rating report published 22 July 2021. Latest inspection date recorded: 2 June 2021.

Safe: Good
EffectivePublished 3 March 2018: Good
CaringPublished 3 March 2018: Good
ResponsivePublished 3 March 2018: Good
Well-led: Outstanding

Read Shaftesbury Court (Manor Close)'s CQC record and reports.

Contains Care Quality Commission information under the Open Government Licence v3.0. Ratings and registration details can change after the date checked.

5 Questions to Ask on Your Visit

When visiting Shaftesbury Court (Manor Close), consider asking...

1.What happens if my relative's care needs increase significantly -- will they have to move?
2.How do you handle concerns or complaints from families?
3.What does the monthly fee cover and what will cost extra?
4.How do you keep families informed about their relative's day-to-day wellbeing?
5.What happens if my relative is unhappy here?

5 Things to Look For on Your Visit

When you visit Shaftesbury Court (Manor Close), look out for...

1.Do staff greet residents by name and stop to chat?
2.Are residents dressed, up and occupied, or sitting alone in front of a TV?
3.Does the home smell fresh and feel clean without being clinical?
4.Do residents look comfortable and at ease, or anxious and withdrawn?
5.Does the manager answer your questions openly or deflect?

Could the NHS fund Shaftesbury Court (Manor Close)'s fees?

The average nursing home costs £1,535 per week. That's £79,820 a year. NHS Continuing Healthcare could cover all of it. No means test, no contribution from you.

Find out if the NHS could fund these fees