Rowan House Residential Home

4 Lower Port View, Saltash, Cornwall, PL12 4BY

01752843843

Care Type

Residential Care

Inspection date

27 July 2023

Provider

M & C Care Limited

Beds

26 beds

About Rowan House Residential Home

Rowan House Residential Home brings a warm and caring presence to Cornwall, offering families a reassuring place to turn when a loved one needs extra support. The team there understands how much it means to find somewhere that truly feels like home, and that commitment to kindness and comfort runs through everything they do.

Rowan House provides residential care and accommodation for up to 26 people living with dementia, with 25 residents on the day of inspection. The home also operates a personal care service supporting 30 people in their own homes. Both services operate under the same registration, with a registered manager overseeing the residential service and a manager for the domiciliary service who has applied for registration.

Source: CQC inspection report, 31 August 2023

Specialist Care

DementiaOlder peopleYounger adults

Fees and availability

We have not verified a current weekly fee for this home. Ask for a written quote based on the room and care needed, including any extra charges.

Check current vacancies, the admission assessment and visiting arrangements directly with the home.

Care and inspection details

Checked against the CQC register on 21 September 2026. This is a check of published information, not a visit to the home.

Registered service: Care home service without nursing; Domiciliary care service
Registered capacity: 26 places — this is not a vacancy count
Registration checked: Registered · PL12 4BY

Registered care categories

Caring for adults over 65 yrs; Caring for adults under 65 yrs; Dementia.

These describe the registration. The home must assess whether it can meet the individual person's needs and whether a place is available.

CQC ratings in more detail

Overall rating shown by CQC: Requires improvement.

Rating report published 31 August 2023. Latest inspection date recorded: 27 July 2023.

Safe: Requires improvement
Effective: Good
CaringPublished 30 September 2017: Good
ResponsivePublished 30 September 2017: Good
Well-led: Requires improvement

Questions prompted by these ratings

Safe: What changes have been made to medicines, staffing and safeguarding since this rating?
Well-led: What has changed in management, checks and oversight since this rating?

These are questions for your visit, not a claim about conditions today.

Read Rowan House Residential Home's CQC record and reports.

Contains Care Quality Commission information under the Open Government Licence v3.0. Ratings and registration details can change after the date checked.

5 Questions to Ask on Your Visit

When visiting Rowan House Residential Home, consider asking...

1.What specific dementia training do staff receive and how recently?
2.How do you support a resident who becomes distressed or confused?
3.How does the home keep a record of a resident's life history and personal preferences?
4.How do you involve families as dementia progresses and communication becomes harder?
5.What happens when a resident's dementia reaches an advanced stage?

5 Things to Look For on Your Visit

When you visit Rowan House Residential Home, look out for...

1.Is the environment calm, uncluttered and easy to navigate?
2.Do staff speak to residents with patience and dignity, even if they repeat themselves?
3.Are there memory cues around the home -- photos, familiar objects, clear signage?
4.Do residents seem settled and safe, or agitated and unsupervised?
5.Is there meaningful activity happening, or are residents just sitting quietly with nothing to do?

Could the NHS fund Rowan House Residential Home's fees?

The average nursing home costs £1,535 per week. That's £79,820 a year. NHS Continuing Healthcare could cover all of it. No means test, no contribution from you.

Find out if the NHS could fund these fees