Rosemary Cottage

Highlands Farm, Woodchurch, Ashford, Kent, TN26 3RJ

01233861510

Care Type

Residential Care

Inspection date

9 November 2022

Provider

Canterbury Oast Trust

Beds

6 beds

Rating history

GoodSept 2015
GoodJan 2018
Requires ImprovementDec 2022

Rating dropped from Good to Requires Improvement in 2022.

Source: CQC inspection reports. Contains CQC data licensed under the Open Government Licence v3.0.

Costs and who runs this home

Run by Canterbury Oast Trust, which runs 8 care homes in England: 7 rated Good and 1 Requires Improvement.

How to pay for a care home explains the council means test, what counts as capital and the funding you can ask to be assessed for.

About Rosemary Cottage

Rosemary Cottage is a small, homely care home in the beautiful Kent countryside, offering residents a peaceful and familiar place to call home. The warm, rural setting provides a gentle backdrop for daily life, and the team is committed to making sure every person who lives there feels genuinely valued and cared for. Families looking into care options in Kent will find a setting that feels more like a home than a facility, with a real focus on personal, attentive support.

Rosemary Cottage provides personal care to up to six people with learning disabilities and autism. The purpose-built, single-level property is located in a rural area near Woodchurch village. At the time of inspection, all six available spaces were occupied.

People using the service and their relatives reported being happy with the support provided. People indicated they felt safe living at the home, and relatives confirmed satisfaction with the care and support. However, inspectors identified concerns with record-keeping, noting that some care files contained out of date information, which made it difficult to locate the most relevant details needed for providing safe and effective care.

Source: CQC inspection report, 20 December 2022

Specialist Care

Learning disabilitiesPhysical disabilities

Fees and availability

We have not verified a current weekly fee for this home. Ask for a written quote based on the room and care needed, including any extra charges.

Check current vacancies, the admission assessment and visiting arrangements directly with the home.

Care and inspection details

Checked against the CQC register on 21 September 2026. This is a check of published information, not a visit to the home.

Registered service: Care home service without nursing
Registered capacity: 6 places — this is not a vacancy count
Registration checked: Registered · TN26 3RJ

Registered care categories

Learning disabilities; Physical disabilities.

These describe the registration. The home must assess whether it can meet the individual person's needs and whether a place is available.

CQC ratings in more detail

Overall rating shown by CQC: Requires improvement.

Rating report published 20 December 2022. Latest inspection date recorded: 9 November 2022.

Safe: Requires improvement
EffectivePublished 19 January 2018: Good
CaringPublished 19 January 2018: Outstanding
ResponsivePublished 19 January 2018: Good
Well-led: Requires improvement

Questions prompted by these ratings

Safe: What changes have been made to medicines, staffing and safeguarding since this rating?
Well-led: What has changed in management, checks and oversight since this rating?

These are questions for your visit, not a claim about conditions today.

Read Rosemary Cottage's CQC record and reports.

Contains Care Quality Commission information under the Open Government Licence v3.0. Ratings and registration details can change after the date checked.

5 Questions to Ask on Your Visit

When visiting Rosemary Cottage, consider asking...

1.What happens if my relative's care needs increase significantly -- will they have to move?
2.How do you handle concerns or complaints from families?
3.What does the monthly fee cover and what will cost extra?
4.How do you keep families informed about their relative's day-to-day wellbeing?
5.What happens if my relative is unhappy here?

5 Things to Look For on Your Visit

When you visit Rosemary Cottage, look out for...

1.Do staff greet residents by name and stop to chat?
2.Are residents dressed, up and occupied, or sitting alone in front of a TV?
3.Does the home smell fresh and feel clean without being clinical?
4.Do residents look comfortable and at ease, or anxious and withdrawn?
5.Does the manager answer your questions openly or deflect?

Could the NHS fund Rosemary Cottage's fees?

The average nursing home costs £1,535 per week. That's £79,820 a year. NHS Continuing Healthcare could cover all of it. No means test, no contribution from you.

Find out if the NHS could fund these fees