Rose Cottage Nursing Home

Rose Cottage provides accommodation and care for up to 21 people requiring nursing and personal support. At inspection, 18 people were using the service. Inspectors found that people were not always protected from harm, with records failing to consistently evidence safety actions. Staff lacked detailed guidance for supporting people with complex needs, and medicines were not always managed safely despite the provider's auditing system. However, staff understood their safeguarding responsibilities and felt they had adequate skills, time and support to meet people's needs. When incidents or accidents occurred, it was unclear whether these were properly investigated or whether lessons were learned to prevent future occurrences.