Riverlea House

105B-107 Lower Road, River, Dover, Kent, CT17 0QY

01304823935

Care Type

Residential Care

Inspection date

17 January 2022

Provider

Riverlea Care Limited

Beds

44 beds

About Riverlea House

Riverlea House is a residential care home in Kent, providing personal care for older people and those living with dementia. The Care Quality Commission's most recent findings on the service are set out below.

This residential care home provides personal care to 36 older people and people living with dementia, with capacity for 44 residents across one adapted building. Inspectors found strong infection prevention and control practices in place. Visitors received clear guidance on procedures and personal protective equipment requirements upon arrival, while staff had received appropriate training and were observed wearing PPE in line with government guidance.

Donning and doffing stations were positioned throughout the service. The home maintained high cleaning standards with increased frequency during the pandemic, particularly for high touch point areas. Staff undertook regular testing, including lateral flow tests three times weekly before shifts, with positive cases remaining absent to prevent transmission to residents and colleagues.

Source: CQC inspection report, 4 February 2022

Specialist Care

Older people

Fees and availability

We have not verified a current weekly fee for this home. Ask for a written quote based on the room and care needed, including any extra charges.

Check current vacancies, the admission assessment and visiting arrangements directly with the home.

Care and inspection details

Checked against the CQC register on 21 September 2026. This is a check of published information, not a visit to the home.

Registered service: Care home service without nursing
Registered capacity: 44 places — this is not a vacancy count
Registration checked: Registered · CT17 0QY

Registered care categories

Caring for adults over 65 yrs.

These describe the registration. The home must assess whether it can meet the individual person's needs and whether a place is available.

CQC ratings in more detail

Overall rating shown by CQC: Good.

Rating report published 22 October 2019. Latest inspection date recorded: 17 January 2022.

Safe: Good
Effective: Good
Caring: Good
Responsive: Good
Well-led: Good

Read Riverlea House's CQC record and reports.

Contains Care Quality Commission information under the Open Government Licence v3.0. Ratings and registration details can change after the date checked.

5 Questions to Ask on Your Visit

When visiting Riverlea House, consider asking...

1.What happens if my relative's care needs increase significantly -- will they have to move?
2.How do you handle concerns or complaints from families?
3.What does the monthly fee cover and what will cost extra?
4.How do you keep families informed about their relative's day-to-day wellbeing?
5.What happens if my relative is unhappy here?

5 Things to Look For on Your Visit

When you visit Riverlea House, look out for...

1.Do staff greet residents by name and stop to chat?
2.Are residents dressed, up and occupied, or sitting alone in front of a TV?
3.Does the home smell fresh and feel clean without being clinical?
4.Do residents look comfortable and at ease, or anxious and withdrawn?
5.Does the manager answer your questions openly or deflect?

Could the NHS fund Riverlea House's fees?

The average nursing home costs £1,535 per week. That's £79,820 a year. NHS Continuing Healthcare could cover all of it. No means test, no contribution from you.

Find out if the NHS could fund these fees